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European Waterways Reviews | Customer Service Reviews for https://www.feefo.com/reviews/european-waterways | Feefo

Displaying all 1,457 reviews

Mr Jeff Putnam

Chattanooga

4 days ago

Date of purchase: 20/07/2025

What Mr Jeff Putnam said about European Waterways:

Calm waters with a personal touch!

Excellent information flow and updates! The app makes everything easy and at your fingertips.

Product reviews

Ms Ann Tharpe

7 days ago

Date of purchase: 06/07/2025

What Ms Ann Tharpe said about European Waterways:

The tea was lovely in London.

Patric

European Waterways

6 days ago

Dear Ms Tharpe, Thank you for the feedback. Kind regards, Patric

Product reviews

Patric

European Waterways

6 days ago

Dear Ms Tharpe, Thank you for your feedback and your kind words about the crew, it’s truly appreciated. We're sorry that Hampton Court Palace was unexpectedly closed on the Monday and that the State visit from President Emmanuel Macron to Windsor Castle that week led to some extra driving to be done. That said, we're delighted to hear you felt in such good hands with Sarah. Kind regards, Patric

Trusted Customer

8 days ago

Date of purchase: 06/07/2025

Magna Carta, a lovely, comfortable way to spend a week.

Just one issue regarding Pick up venue, which I have already mentioned to the office. It wasn't a big deal, just a little frustrating at the time.

Patric

European Waterways

6 days ago

Dear Trusted Customer, Thank you for the 5-star rating and your feedback. When you are in a charter group, all communication is through the lead booker and it was unfortunate that a change of group plan was communicated to you at such a late stage. Kind regards, Patric

Product reviews

Mr John W Bootier

Minneapolis

11 days ago

Date of purchase: 20/07/2025

Patric

European Waterways

8 days ago

Dear Mr Bootier, Thank you for the rating. Kind regards, Patric

Product reviews

Jane Davis

New Zealand

13 days ago

Date of purchase: 15/06/2025

What Jane Davis said about European Waterways:

One of the best holidays ever!!

I booked this trip quite last minute and communication was fast and efficient, I was well informed and all expectations met!

Patric

European Waterways

8 days ago

Dear Ms Davis, Thank you for the 5-star rating and your feedback. We're glad your last-minute booking was seamless and that our team kept you well informed. Delighted we met your expectations and we hope to welcome you aboard again soon. Kind regards, Patric

Product reviews

Patric

European Waterways

8 days ago

Dear Ms Davis, Thank you for the 5-star rating and the wonderful feedback. We're thrilled you had such a memorable time aboard Enchante. From the five-star dining to the exceptional staff and stunning scenery, it sounds like a truly special experience. We can’t wait to welcome you back for another unforgettable cruise in a new destination. Kind regards, Patric

Mr Ronald Barbick

4064 Roussesu Lane Palod Verdes Ca. 90274

14 days ago

Date of purchase: 06/07/2025

What Mr Ronald Barbick said about European Waterways:

See earlier commenrs

Patric

European Waterways

14 days ago

Dear Mr Barbick, Thank you for the 5-star rating. With regards to your other comments, we do appreciate your kind words. Regards, Patric

Product reviews

Mr Robert Cassidy

Bluffton, SC

14 days ago

Date of purchase: 20/07/2025

What Mr Robert Cassidy said about European Waterways:

Fantastic Time On Board the Kir Royale

European Waterways provided a highly organized and efficient booking service prior to boarding. Once the cruise began, it was obvious that much planning had been done to accommodate our specific...

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Patric

European Waterways

14 days ago

Dear Mr Cassidy, Thank you for the 5-star rating and the feedback. We're so pleased to hear that the booking process was smooth and that the onboard experience felt thoughtfully tailored to your group. Kind regards, Patric

Product reviews

Patric

European Waterways

14 days ago

Dear Mr Cassidy, Thank you for the 5-star rating and the wonderful feedback. It's great to hear the crew made a lasting impression on you and your group. We're glad you enjoyed the carefully selected wines with your meals, as well as the perfect balance of sightseeing, relaxation and the comfort of your accommodations. We hope to welcome you back on board one of our other barges soon. Kind regards, Patric

Mr Marc Marin

Lively

14 days ago

Date of purchase: 06/07/2025

What Mr Marc Marin said about European Waterways:

Exceptional cruise and service from the staff on the Anjodi

Pre/post cruse customer service was great. We were picked up at the train station and dropped off at our place of choice, which was the airport in our case.

Patric

European Waterways

13 days ago

Dear Mr Marin, Thank you for the 5-star rating and the feedback. We're so pleased to hear you had a smooth experience both before and after your cruise. It’s great to know the transfers worked seamlessly and helped make your journey even more enjoyable. Kind regards, Patric

Product reviews

Mr Stephen Gift

Bluffton

14 days ago

Date of purchase: 20/07/2025

Patric

European Waterways

14 days ago

Dear Mr Gift, Thank you for the 5-star rating. Regards, Patric

Product reviews

Mr Jacob Kempenaar

14 days ago

Date of purchase: 06/07/2025

Patric

European Waterways

14 days ago

Dear Mr Kempenaar, Thank you for the 5-star rating. Regards, Patric

Product reviews

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About European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

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European Waterways Reviews

PanacheMore reviews of this product (369)View product websiteWhat a wonderful crew and what an excellent and memorable life experience! Capt. Brian and crew attended to your every need. After every day excursion, as we boarded the barge, we were handed a...Read all

Magna CartaMore reviews of this product (75)View product websiteThe crew was wonderful and the food was excellent. Unfortunately, the barge wasn't able to dock where we could explore the area and we spent many hours in the van. Sara was a terrific driver.

Magna CartaMore reviews of this product (75)View product websiteThe Magna Carta is an excellent way to see the Thames and the various places of interest. Lovely food provided by a top class chef. (And he's a nice bloke too) All the crew are wonderful, helpful and...Read all

PanacheMore reviews of this product (369)View product websiteThe staff are excellent. Friendly, personable, professional. Very good experience on our voyage.

EnchanteMore reviews of this product (369)View product websiteMy cruise on Enchante was fantastic, a real treat. Everything about the cruise was incredible, the facilities, food, staff, entertainment and excursions, top quality all the time. A relaxing way to...Read all

RenaissanceMore reviews of this product (369)View product websitesuites were larger than many other barges. The staf was very attemntive to each guest'd needs & desires.

Kir RoyaleMore reviews of this product (18)View product websiteWe had a fantastic trip down the Marne river through Champagne aboard the Kir Royale thanks to the amazing crew! Our hostess/tour guide for the week, Louisa had an effervescent personality that...Read all

AnjodiMore reviews of this product (369)View product websiteThe cruise was amazing. Staff was exceptional. I you wanted something to drink or eat that they didn't have, they went out of their way to find it for you. The staff treated us exceptionally well.

Kir RoyaleMore reviews of this product (18)View product websiteOur group of 8 had a wonderful week cruising Champagne with your team on the Kir Royale. We can't say enough about the fun we had - maybe too much at times! The service was impeccable and the food...Read all

AnjodiMore reviews of this product (369)View product websiteGreat staff, unique experience to see the south of France.

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