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European Waterways Reviews

Rated
Exceptional

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

234

30

8

4

0

276

ratings over the past year

276 out of 1,415 reviews
Time:
Past year
Trusted Customer
9 months ago
Date of purchase: 04/08/2024
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Maryanne
European Waterways
9 months ago
Dear Trusted Customer, Thank you very much for your five star service review!
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Maryanne
European Waterways
9 months ago
Dear Trusted Customer, Thank you very much for your five star service review. We're so pleased to hear you had an amazing week in southwest France! With kind regards,
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Ms Barbara Beatty
Nahant, MA. USA
9 months ago
Date of purchase: 11/08/2024
What Ms Barbara Beatty said about European Waterways:
Best vacation ever! A beautiful canal barge with awesome food, wine, crew!
You gave us plenty of information in advance. I loved the special book on Burgundy. You arranged well around the Olympics. Our drivers were skilled and professional (I already told you I learned a...

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Maryanne
European Waterways
8 months ago
Dear Ms Beatty, Thank you for your five star service review. We're delighted you enjoyed our dedicated Guide to Cruising Burgundy - it's something created just for our clients, so we take great pride in it! We're sorry to hear about your pre-cruise hotel stay, but we're grateful you found our customer service to be excellent. We do hope to welcome you back on board with us in the future!
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Trusted Customer
9 months ago
Date of purchase: 11/08/2024
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Maryanne
European Waterways
8 months ago
Thank you very much!
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Ms A Varns
USA
9 months ago
Date of purchase: 21/07/2024
What Ms A Varns said about European Waterways:
Excellent service from start to finish
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Maryanne
European Waterways
8 months ago
Thank you very much!
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Trusted Customer
9 months ago
Date of purchase: 11/08/2024
One of the best vacations of our lives.
It all worked very well.One of
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Maryanne
European Waterways
8 months ago
Thank you very much!
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Trusted Customer
9 months ago
Date of purchase: 04/08/2024
A relaxing week on the canal.
Reasonably good, and my specific questions were adequately answered, ie to do with Olympic complexities in Paris.
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Trusted Customer
9 months ago
Date of purchase: 04/08/2024
A treasured, memorable Scottish family vacation. 😊
Excellent. We had a lot of questions leading up to our trip and all were answered thoroughly, courteously and promptly.
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Maryanne
European Waterways
8 months ago
Dear Trusted Customer, Thank you very much for your five star service feedback! We're so pleased to hear that all pre-cruise questions for your family vacation were answered thoroughly, courteously, and promptly - we'll be sure to pass this on to all involved in your booking.
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Ms Christine Dearden
Seattle, Washington, USA
9 months ago
Date of purchase: 28/07/2024
What Ms Christine Dearden said about European Waterways:
Delayed responses caused minor concern at times. Communications early in the booking process were great but after full payment and as the departure date approached responses were slower. I imagine...

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Maryanne
European Waterways
8 months ago
Dear Ms Dearden, Thank you very much for taking the time to send us your service review. Indeed it has been a busy season for our cruise team, but we appreciate your honest feedback and will pass this on to the relevant teams. We do hope to welcome you back on board with us in the future!
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Trusted Customer
9 months ago
Date of purchase: 11/08/2024
Crew of the Finess delivered an adventure beyond our wildest expectations
I wasn't involved with the booking process, but from what I saw, very professional.
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Maryanne
European Waterways
8 months ago
Thank you very much!
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Helene Gayle
Atlanta
9 months ago
Date of purchase: 04/08/2024
What Helene Gayle said about European Waterways:
Best in class experience
Good customer service.
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Maryanne
European Waterways
8 months ago
Dear Mrs Gayle, Thank you very much for your five star review!
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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About European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.