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Emerald Life Reviews

https://www.emeraldlife.co.uk
Rated
Excellent

Insuring Today's Diversity

Service
4.7
/5

5

4

3

2

1

43

5

1

1

1

51

ratings over the past year

51 out of 366 reviews
Time:
Past year
LR
Lorraine Roberts
4 months ago
Date of purchase: 01/03/2024
What Lorraine Roberts said about Emerald Life:
I had some questions before I continued with my renewal and the advisor on the phone listened, understood and promptly and effectively dealt with my concerns by calling the insurers and ensuring she g
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Steve Wardlaw
Emerald Life
4 months ago
Dear Lorraine, thank you very much for your kind words and we have passed them on to the relevant call centre agent. Best wishes for the weekend Emerald Customer Service
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Trusted Customer
4 months ago
Date of purchase: 27/02/2024
Emerald Life covers the specific house insurance we require. Customer service was spot on.
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Steve Wardlaw
Emerald Life
4 months ago
Many thanks for your kind words. We pride ourself on customer service and I have passed on your remarks. Kind regards Emerald Customer Service
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Michael Fowler
4 months ago
Date of purchase: 27/02/2024
What Michael Fowler said about Emerald Life:
Super friendly efficient staff, quickly helped me sort out my new property freehold insurance. Adrian was very understanding and ensured I got a quote urgently, which was perfect for my needs.
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Steve Wardlaw
Emerald Life
4 months ago
Many thanks Mike. We have passed on your comments to Adrian. Kind regards Emerald Customer Service
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Trusted Customer
5 months ago
Date of purchase: 26/02/2024
Great service responsive and helpful
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Steve Wardlaw
Emerald Life
5 months ago
Many thanks for your kind words! We are glad to have helped. Kind regards Emerald Customer Service
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Trusted Customer
5 months ago
Date of purchase: 24/02/2024
On line application was really easy to use. The cover was well priced and included everything I needed. I would definitely recommend Emerald.
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Steve Wardlaw
Emerald Life
5 months ago
Thank you very much for your kind words and we are glad that the experience was easy and cost-effective! Emerald Customer Service
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Freddy Bon
5 months ago
Date of purchase: 30/01/2024
What Freddy Bon said about Emerald Life:
Customer service staff very helpful
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Steve Wardlaw
Emerald Life
5 months ago
Dear Freddy, Many thanks for your kind words. We aim to please and we are glad that we would help you in this case. Kind regards Emerald Customer Service
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Hannah Laws
5 months ago
Date of purchase: 29/01/2024
What Hannah Laws said about Emerald Life:
Provided insurance for everything I needed.
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Steve Wardlaw
Emerald Life
5 months ago
Dear Hannah, Many thanks for your kind words and we are delighted that we could help. Kind regards Emerald Customer Service
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Trusted Customer
6 months ago
Date of purchase: 10/01/2024
Both call advisors I dealt with on 2 separate occasions were very friendly, helpful and knowledgeable about the building insurance I enquired about for a Coach House. It was this that eventually convi
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Steve Wardlaw
Emerald Life
6 months ago
Thank you very much for your kind words. It was a pleasure helping you out and very glad that we were able to get you the coach house insurance. Kind regards Emerald Customer Service
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Trusted Customer
6 months ago
Date of purchase: 11/01/2024
Fast and friendly service. A good product.
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Steve Wardlaw
Emerald Life
6 months ago
Many thanks for your kind words. We are very glad that we could help. Kind regards Emerald Customer Service
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James Kelly
Chorley
7 months ago
Date of purchase: 27/10/2023
What James Kelly said about Emerald Life:
Most Insurers won't Issue policies to the leaseholder of a 'COACH HOUSE' Emerald looked at the relevant clause of my Leasehold Agreement and agreed with my conveyancer that the Freeholder was respons
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Steve Wardlaw
Emerald Life
6 months ago
Dear James, Thank you so much for your kind words. It was a pleasure and we are very clear that we could assist you in getting this sorted. Kind regards Emerald Customer Service
JK
James Kelly
6 months ago
Emerald went above and beyond all other brokers I had contacted
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About Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
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0330 131 7109
286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom
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About Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.