Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Emerald Life Reviews

https://www.emeraldlife.co.uk
Rated
Exceptional

Insuring Today's Diversity

Service
4.7
/5

5

4

3

2

1

29

3

1

0

1

34

ratings over the past year

34 out of 396 reviews
Time:
Past year
CB
Clive Brown
Manchester
13 hours ago
Date of purchase: 16/06/2025
What Clive Brown said about Emerald Life:
Great service as usual!
Very efficient service as ever! We have been a customer of Emerald Life for a few years and Steve is so patient and helpful. Easy to contact and to arrange insurance cover, providing a personal...

Read all
0
Share
See full customer review
FE
Fern Ellis
5 days ago
Date of purchase: 06/06/2025
What Fern Ellis said about Emerald Life:
Easy to speak to
Great communication. Easy to get in touch with.
Merchant Logo
Steve Wardlaw
Emerald Life
5 days ago
Dear Fern, Thank you for your kind words and we are glad that we awere able to be flexible enough to accommodate your needs. Kind reg
0
Share
See full customer review
MP
Michael Potter
12 days ago
Date of purchase: 04/06/2025
What Michael Potter said about Emerald Life:
Easy. Seems a good deal - won't know until it I get a problem of course
Competitive. Easy to use. Existing medical conditions not covered, but they do not ask for details - only that anything related to such a condition would not be covered. The only slight problem I...

Read all
Merchant Logo
Steve Wardlaw
Emerald Life
12 days ago
Dear Michael. Thank you for your kind words and we will also have someone look into the IT issue (for which many apologies). Kind regards Emerald Customer Service
0
Share
See full customer review
AP
Angela Pastore
Wakefield
1 month ago
Date of purchase: 30/04/2025
What Angela Pastore said about Emerald Life:
Excellent customer service and extremely competitive on price
Excellent customer service and extremely competitive on cost saving 1/3rd of premium compared to an alternative provider. Very easy to deal with.
Merchant Logo
Steve Wardlaw
Emerald Life
1 month ago
Dear Angela, Thank you for your comments on our service and price. We are very glad that you enjoyed your dealings with us. Kind regards Emerald Customer Service
0
Share
See full customer review
Trusted Customer
1 month ago
Date of purchase: 06/04/2025
Helpful customer service on the telephone
Merchant Logo
Steve Wardlaw
Emerald Life
1 month ago
Many thanks for your comment! Kind regards Emerald Customer Service
0
Share
See full customer review
Trusted Customer
1 month ago
Date of purchase: 17/04/2025
A pleasure to do business with
Swift and notably helpful responses
Merchant Logo
Steve Wardlaw
Emerald Life
1 month ago
Many thanks for your kind words and we are very glad to here that we were helpful! Kind regards Emerald Customer Service
0
Share
See full customer review
JC
John Cowdry
2 months ago
Date of purchase: 01/04/2025
What John Cowdry said about Emerald Life:
Excellent customer service and comms, thanks! Explained and resolved the issue without delays or problems, and kept me covered while waiting for the solution to be implemented.
Merchant Logo
Steve Wardlaw
Emerald Life
2 months ago
Dear John - thank you so much for your continued support! Kind regards Emerald Customer Service
0
Share
See full customer review
Trusted Customer
2 months ago
Date of purchase: 13/03/2025
Great great
Merchant Logo
Steve Wardlaw
Emerald Life
2 months ago
Many thanks for your kind feedback, Best regards Emerald Customer Service
0
Share
See full customer review
BL
Barbara Lamplugh
3 months ago
Date of purchase: 18/03/2025
What Barbara Lamplugh said about Emerald Life:
Very easy to deal with. Friendly and efficient.
Merchant Logo
Steve Wardlaw
Emerald Life
3 months ago
Many thanks for your kind words Barbara Kind regards Emerald Customer Service
0
Share
See full customer review
Trusted Customer
3 months ago
Date of purchase: 17/03/2025
Great company to deal with
Great people to deal with, helpful and just an all round great product and service!
Merchant Logo
Steve Wardlaw
Emerald Life
3 months ago
Many thanks for your kind words - they are appreciated. Kind regards Emerald Customer Service
0
Share
See full customer review
Not received a review invite?
About Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
Read all
0330 131 7109
286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Why trust Feefo reviews?

Learn more about Feefo
About Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.