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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

11 years ago

Product was what we expected and delivery was timely.

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for your review. Glad the heater is doing its job and I am sure you will be very happy long term with it. We do recommend using the timer to ensure you get the very best efficiency from it. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 25/01/2015

0

Trusted Customer

11 years ago

prompt delivery with good tracking

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for leaving your comments and please do not hesitate to contact us if we can help at any time in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 25/01/2015

0

Trusted Customer

11 years ago

Really quick , beautifully packaged .

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for taking the time to leave your feedback. Please do contact us at any time in the future if you need any further assistance. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 24/01/2015

0

Trusted Customer

11 years ago

A 1st class service. Thank you.

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for your kind review and thank you for your business. Please contact us if you need any help or advice at any time in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 19/01/2015

0

Trusted Customer

11 years ago

Spoke to Paul Nelson on Thursday at 11.45am. He answered all my queries clearly and courteously. Ordered…

Spoke to Paul Nelson on Thursday at 11.45am. He answered all my queries clearly and courteously. Ordered the radiator which was confirmed by email together with delivery tracking information. On...

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for your taking the time to leave your feedback, it is much appreciated. I will pass your comments onto Paul. Please contact us again if you need any help or advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 22/01/2015

0

Trusted Customer

11 years ago

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for your star rating. Please do not hesitate to contact us if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 21/01/2015

0

Trusted Customer

11 years ago

Product arrived on schedule. Customer service excellent. Website informative and easy to navigate.

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you very much for your feedback and please let us know if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 19/01/2015

0

Trusted Customer

11 years ago

Very polite and very helpful

Trusted Customer

11 years ago

These heaters look good and are a great improvement on the old fashioned look of the storage heaters they replaced. The built in thermostat works well within its’ limits but in common with many other heaters is very complicated and long-winded to programme. Unlike storage heaters they don’t require a weather forecast to guess whether to put them on or not. Also they don’t run off Economy10 or similar storage orientated tariffs so offer more opportunity for account switching with the financial benefits that can provide. I have to say I was quite surprised by the extent of expansion/contraction noise generated. Within the two larger radiators that are in kitchen and living room as this can be heard upstairs when the programme move from night to day setting.

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for your feedback. We have has a small number of heaters which have a fault that you are describing. Please contact us on 0330 300 4444 and we will gladly exchange them both for you. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for your feedback. We have has a small number of heaters which have a fault which is what you are describing. Please contact us and we will gladly exchange them both for you. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 08/01/2015

0

Trusted Customer

11 years ago

Quick and easy. Parcel Force handled delivery, not the best courier and I needed to…

Quick and easy. Parcel Force handled delivery, not the best courier and I needed to collect at depot despite requesting alternative delivery dates. Though easier than waiting for them

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Very much appreciate that you gave us full marks even though you had problems with Parcel Force. They do manage to get things right 99% of the time but my apologies that in your case this did not happen. Not sure what the racking on the trim means but if you would like us to exchange it for you please contact us on 0330 300 4444 and we can arrange it at your convenience. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 18/01/2015

0

Trusted Customer

11 years ago

Very fast free delivery. Easy to follow well laid out website.

electricradiatorsdirect.co.uk

Electric Radiators Direct

11 years ago

Thank you for feedback and placing your business with us. Please let us know if you need any help or advice at any time in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 18/01/2015

0

Electric Radiators Direct Reviews

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Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websiteThe feet fitted easily and provide a stable base.

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product website

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Haverland Designer RC Wave Remote ControlMore reviews of this product (22)View product websiteThis is the one item that made all the difference in programming all 6 radiators using the two user settings great little item

Haverland Designer TT RC8TT Electric Radiator - 1000wMore reviews of this product (34)View product websiteGreat looking. Not yet tested heating room but get warm in minutes. Slight racking on some trim, bit very very small. Otherwise looks like quality product.

Haverland Designer TT RC10TT Electric Radiator - 1250wMore reviews of this product (31)View product websiteGreat looking slim devices. Need to test room heating capabilities but otherwise a well designed and great improvement over storage heaters and older electric rads

Cointra Apolo DC500 Electric Radiator - 500wMore reviews of this product (10)View product websiteThe radiator is great, looks good easy to use and install, on reflection I should have gone for the 750w.

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