Thanks for your review. We had feedback the instructions were not great so we now have an online video to show you how to programme. Alternatively, we would be more than happy to talk you through it on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your feedback, sorry your radiator was damaged in transit. Happy to exchange it for you, please call 0330 300 4444 to arrange.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
The sales person had been knowledgeable about the product. The price was competitive and the goods arrived when promised
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review. The Haverland radiators come with a fixing template so installation should be very simple. Can you please contact us on 0330 300 4444 and let us have some feedback for Haverland.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your kind comments and please feel free to contact us if you need any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Ordered over the phone, chap was a little off hand when I asked a question about economy (surely the answer is that the rads are economic compared to other models) but it was an easy booking
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for leaving your comments. Sorry if you feel we did not answer your question. To get the best efficiency from the radiator we strongly advise that you use the timer function. Please contact us on 0330 300 4444 and we will gladly talk you through it.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
I believe that we have now resolved your problem with the programming.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for taking the time to leave your review and please feel free to contact us if we can help at any time in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Very good website.
Radiator came as described and was easy to fix to wall.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thanks you for your feedback and thank you for your business. Our customer care team are on 0330 300 4444 if you need any moew help with the programming.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and comments. The radiators will have some noise associated with the general turning on and off but should not be making continuous loud noises. Please contact us directly on 0330 300 4444 and we will happily exchange the item for you.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
was unable to mount radiator on wall, as intended, as did not have 10cm clear at top and bottom of radiator in space I wanted to put it. This requirement was not made clear on website, as far as I...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you very much for your review and comments, we always try to take on board the comments our customers make to help improve our service. We are sorry to hear that the radiator does not fit in the space intended. Please contact the office directly on 0330 300 4444 so we can try to resolve the situation.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
No problems - next day delivery arrived safe and sound. Good packaging.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your review. Glad the radiator is working well for you. Please feel free to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.