100%. Excellent communication, excellent delivery.
Initally, E-mail, followed up by 'phone call to apologise that item out of stock. However, company realised they had made a mistake. Was in stock....
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for taking the time to leave your review. The stock was due for delivery but believe it arrived earlier than anticipated. Please do not hesitate to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Good service efficient , time notification could be more accurate
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback. We are sorry you didn't receive an accurate time of delivery. We use Parcelforce who provide a text message service on the day of delivery along with a 90 minute window of when your item will arrive. Please see our video on programming your RCWave radiator for a simple step-by-step guide to programming or call us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review. Would be more than happy to go through the programming with your tenant. Please call us on 0330 300 4444 9am to 5pm and we can assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your feedback. We are very glad you are happy with your purchase. Please let us know if you need any further help or advice at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Very good service from initial contact to delivery.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you very much for your feedback. We are sorry to hear that the programming instructions weren't very straightforward. View our step-by-step guide to programming or simply contact us on 0330 300 4444 for assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
ordering & service 1st class-will be coming back for 5 more radiators.Tom dealt with the order.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you very much for your review and comments regarding Tom. Please let us know if we can help at all with setting up your heater or your future orders.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and for your repeat purchase. Please let us know if we can be of any further assistance at all if the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Brilliant service, ordered at 10.30 Tuesday delivered 10.30 Wednesday
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your kind review, your feedback is very important to us and we are delighted to hear you are happy with the service. Please let us know if you need any help when you have your radiator set up.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your feedback. We are glad to hear that you are satisfied with your purchase. Please contact us on 0330 300 4444 if you require any further help at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you very much for your review. Glad the heater works well for you. Please do not hesitate to contact me if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.