Electric Radiators Direct Reviews

May I take this opportunity to apologise for the delay with you order it was an error on our part. Because of the size of the purchase, the products were sent on a pallet to avoid them being damaged. The person who took your order should have let you know but he didn't. Please accept my personal apologies it was our error. If you can contact Julian Saville on 0330 300 4444 he would like to see if we can rectify the situation and restore your confidence in us. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

I have been advised by Julian that he has spoken to you regarding the situation. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thanks for the review, the RC Wave is by far our best selling range so I am sure you will be very happy with the performance. Please feel free to contact us at any time in the future if you require any further assistance. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Appreciate you taking the time to leave your comments. Thanks for the positive feedback on Tom this will be passed onto him and his Line Manager. Please let us know if you need any assistance in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you for taking the time to leave your review. Please contact us on 0330 300 4444 if you need any help or advice with setting up. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you for your review it is much appreciated. Please let us know if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you for your feedback and sorry one of your products arrived damaged. We use Parcelforce as our main carrier and in rare occasions items do get damaged. We can normally exchange these very quickly. Please feel free to contact us on 0330 300 4444 if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you for your review. The Econ panel heaters are designed to be left on all the time so that they can come on automatically if the temperature drops dramatically. If you need any advice with the setting up please do not hesitate to contact us on 0330 300 4444. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you for taking the time to leave your feedback it is much appreciated. Please let us know if need any further assistance in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you very much for your feedback. My apologies that the part was missing, glad we sorted it quickly for you. I will pass your comments onto Tom and do let us know if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Thank you for your kind words, I will ensure they are passed onto Julian. Please let us know if you need any further assistance. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.