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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

10 years ago

Fantastic customer service - very prompt and informative replies to all questions, recommendations and suggestions…

Fantastic customer service - very prompt and informative replies to all questions, recommendations and suggestions were honest and there was no pressure to buy whatsoever. Very friendly and...

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your review. We supply a lot of shops and office premises with the Haverland RC Wave so your comments are very relevant to potential buyers and much appreciated. Tom will be more than happy to assist when you are ready to purchase some more. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 31/08/2015

0

Trusted Customer

10 years ago

Spoke to Andrew who went out of his way to help me find the right…

Spoke to Andrew who went out of his way to help me find the right product for our specific requirements.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your review and thank you for mentioning the service you received from Andrew. We genuinely try to offer a high level of customer care so your comments are much appreciated. Please let us know if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 22/09/2015

0

Trusted Customer

10 years ago

Tom was so helpful and guided me to buy the right radiators for my home.…

Tom was so helpful and guided me to buy the right radiators for my home. Nothing was too much trouble and he gave me peace of mind.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to leave your review and I will pass your comments about Tom onto his Manager. Do not hesitate to contact us on 0330 300 4444 if you need any assistance with setting up or programming. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Date of purchase: 07/09/2015

0

Trusted Customer

10 years ago

Setting up timer programme is very complicated. Required help from electricradiatorsdirect, who were exceptionally helpful.…

Setting up timer programme is very complicated. Required help from electricradiatorsdirect, who were exceptionally helpful. Superb, friendly, technically perfect customer service. Thank you!!

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. We are always here to help if you need any assistance with programming. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 21/09/2015

0

Trusted Customer

10 years ago

Delivered within 24 hours

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your feedback and please let us know if you need help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 21/09/2015

0

Trusted Customer

10 years ago

Always helpful on the phone, good communication after purchase.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to leave your review, it is much appreciated. The RC Wave is our best selling range and we get a lot of positive comments. I agree about investing in the remote, it gives more programming options and does make setting up simpler. Let us know if we can be of any assistance in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 20/09/2015

0

Trusted Customer

10 years ago

Fast fulfillment of order - sent out same day, Pity Parcel Force weren't as quick…

Fast fulfillment of order - sent out same day, Pity Parcel Force weren't as quick as they messed up delivery but sorted it quickly when I rang them.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. Apologies about Parcelforce but glad the situation was sorted out quickly. Please contact us if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 12/08/2015

0

Trusted Customer

10 years ago

I had lots of questions about this product prior to purchase and Ian Manning provided an…

I had lots of questions about this product prior to purchase and Ian Manning provided an excellent service, was patient, knowledgable and had great communication skills. Job well done. If the...

Electric Radiators Direct Reviews

Cointra Apolo DC500 Electric Radiator - 500WMore reviews of this product (5)View product websiteLightweight and easy to install.

Cointra Apolo DC750 Electric Radiator - 750WMore reviews of this product (4)View product websiteEndless programming options

Cointra Apolo DC1200 Electric Radiator - 1200WMore reviews of this product (6)View product websiteSeems good quality and easy to clean and the driver who delivered our ten heaters was very helpful and professional.

Cointra Apolo DC1500 Electric Radiator - 1500WMore reviews of this product (5)View product websiteTakes awhile to understand the programming steps while sitting on the ground, unless one is very short, but once mastered it is easy to do the other heaters.

Haverland Designer RCWave RC7W Electric Radiator - 1100WMore reviews of this product (18)View product websiteThese radiators are fab and just what we was looking for in our beauty salon, can't wait for winter now knowing our clients will be lovely and warm!

Ecostrad Magnum 400/600W Heated Electric Towel Rail – WhiteMore reviews of this product (2)View product websiteVery sleek and modern radiator which looks great in our tiny bathroom.

Haverland Designer RCWave RC5W Electric Radiator – 800WMore reviews of this product (25)View product websiteRadiator seems good but timer should be much simpler to set up.

Haverland Designer RCWave Electric Radiator FeetMore reviews of this product (9)View product website

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteas per specification

Haverland Designer RCWave RC9W Electric Radiator –1400WMore reviews of this product (14)View product websiteA beast of a radiator. The technology has really come on. It's hot in 5 minutes which is way better than water radiators. Get the remote for simpler programming.

Haverland Designer RCWave RC5W Electric Radiator – 800WMore reviews of this product (25)View product websiteGood heat from a medium sized radiator. The technology has really come on. It's hot in 5 minutes which is way better than water radiators. Get the remote for simpler programming.

Haverland Designer RCWave Remote ControlMore reviews of this product (4)View product websiteMakes programming much easier. Set it up on screen and then beam it to the individual radiators. It's essentially just a programming device with a 'party' feature built in.

Haverland Designer RCWave Electric Radiator FeetMore reviews of this product (9)View product websiteExpensive but it makes a radiator portable. Seeing as you can get the radiators off the wall with one hand, it's quite handy to have some feet to make it freestanding.

Haverland Designer RCWave RC5W Electric Radiator – 800WMore reviews of this product (25)View product websiteEasy to install

Haverland Designer RCWave RC7W Electric Radiator - 1100WMore reviews of this product (18)View product websiteEasy to install

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