I ordered my heaters on line so didn't have contact directly with a person,but my order went through ok and was delivered as stated.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time to leave your review and thank you for your business. If you need any help or advice with installation or programming please do not hesitate to contact us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you very much for your comments. Apologies the box was damaged but it sounds like the contents are okay. Please let us know if we can offer any help or advice at any time in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and please feel free to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Great service and even though I ordered on line outside business hours they phoned me in the evening
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time to leave your feedback. At this time of the year we keep our lines open until 9pm to ensure we are accommodating our customers. Glad you could make use of the extended hours and please let us know if you need any help or advice with setting up or programming.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Excellent friendly service from Allyson in helping to programme the rsdiator. Her patience and help was greatly appreciated.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for you kind comments I will pass them onto Allyson's Manager. We are always here to assist so please do not hesitate to contact us if you need any help in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
The service has been excellent from my very first phone call to Electric Radiators Direct. I came across their site after seeing the recommendation from Billy on DIY SOS. I spoke to Tom Seed who was...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your review, I will pass your comments onto Toms Manager. Please lets us know if you need any help or advice with setting up or programming.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and please let us know if you need any more help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
They rang me when they realised I had made a mistake
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your stars. If we think there has been a mistake with the order we always call to double check to ensure you have the correct model. Please feel free to contact us at any time if you need any further assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
I was very impressed with the attentive, quick and helpful service provided by Tom Seed - excellent!
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your comments. I will pass them onto Toms Manager. If you need any help or advice in the future please feel free to contact us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Fast efficient service, delivered Tuesday after ordering Sunday evening.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time to leave your feedback and do not hesitate to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.