Fast delivery. Had to contact re programme instructions and they were professionalism itself.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your feedback. We offer all our customers the opportunity to contact us if they need assistance with the programming and glad you found the service useful. Please remember you can contact us at any time in the future if you need any more help or advice.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
The company and service was first class, had a problem with the setting of the program, but the company helped me sort this.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your feedback and please feel free to contact us if we can help in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
The best customer service I have had from a company in a very long time. Tom Seed went the extra mile to explain all the options and make sure I was happy with my purchase.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your kind comments, I will ensure I pass them onto Tom and the Managing Director. We do genuinely try to offer a good level of customer service so your review is very much appreciated. If you need any help setting up please do not hesitate to contact us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Really helpful on the phone, excellent communications
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your feedback. If you need any help with the controls please feel free to contact us on 0330 300 4444 and we will be happy to help.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your comments. I am sure you will be happy with the performance and let us know if you need any help or advice with the programming or set up.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and please do not hesitate to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Excellent customer service. They have good knowledge on their products and give good advice. Very quick delivery
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your feedback. Please do not hesitate to contact us if we can be of assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your comments. Not sure what you mean about the paint finish, it should be "smooth". If you think there is a manufacturing fault please let us know and we can exchange the radiator for you.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you very much for your review and thank you for your repeat business. Please feel free to contact us if we can help again at any time in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for taking the time to leave your review. If you need any assistance with the programming you can always contact us on 0330 300 4444 and we would be more than happy to assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.