How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

10 years ago

Service was first class.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your feedback and glad you are happy with your purchase. Don't forget you can call us at any time in the future if you need any help or advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 03/11/2015

0

Trusted Customer

10 years ago

Service and help is amazing, Internet live chat line so you can also get Instant…

Service and help is amazing, Internet live chat line so you can also get Instant help to any questions, delivery very quick, Nicole was so lovely helping me and would ring me if needed not emails...

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for taking the time to leave your review and your positive comments will be passed onto Nicole's Manager. Please do not hesitate to contact us if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 10/11/2015

0

Trusted Customer

10 years ago

Very competent ordering system

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

This is an error with the courier and we will gladly exchange it for you at your convenience. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for the review, we will gladly replace the radiator damaged in transit, please contact us on 0330 300 4444. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

I believe our Sales Manager Julian Saville has now spoken to you. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Trusted Customer

10 years ago

Within 20 mins of posting comments on the feed back. Spoke by phone to the sales manager and a replacement unit is being sent.

Product reviews

Date of purchase: 03/11/2015

0

Trusted Customer

10 years ago

Excellent service very proffesional on the phone arrived on time in one piece would certainly…

Excellent service very proffesional on the phone arrived on time in one piece would certainly recommend them

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Appreciate you taking the time to leave your review. Please do not hesitate in contacting us for any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 07/11/2015

0

Trusted Customer

10 years ago

The sales person was very knowledgeable and extremely helpful.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your review, it is much appreciated. Please do not hesitate to contact us if you need any help, advice or anything else in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 06/11/2015

0

Trusted Customer

10 years ago

Great service this is the second time I have ordered radiators on a Sunday evening…

Great service this is the second time I have ordered radiators on a Sunday evening and they have arrived by lunch time Tuesday . Can't fault them , plus Parcel force informed me all the way by text.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your review. We have a lot of potential customers who contact us to change their storage heaters so your feedback is very informative. Please let us know if you need any help in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 07/11/2015

0

Trusted Customer

10 years ago

Bought the radiator late in the day on Friday and specified Saturday delivery. Within minutes…

Bought the radiator late in the day on Friday and specified Saturday delivery. Within minutes Andrew called me to advise I had missed the next day cut off by a couple of hours but the warehouse had...

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time your feedback and glad you were happy with your Haverland RC Wave. Please feel free to contact us at any point in the future should you need further assistance. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 06/11/2015

0

Trusted Customer

10 years ago

Very helpful on the telephone, good advice on the most suitable product.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for your feedback and please do not hesitate to contact us if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 03/11/2015

0

Trusted Customer

10 years ago

Arrived second day after ordering,

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments and please feel free to contact us if you need any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct.

Product reviews

Date of purchase: 02/11/2015

0

Trusted Customer

10 years ago

When ordered Saturday delivery was requested and the extra paid. A delivery was attempted the…

When ordered Saturday delivery was requested and the extra paid. A delivery was attempted the next day. We had the inconvenience of having to collect the radiators. Have requested a refund of £18 but...

Electric Radiators Direct Reviews

Haverland Designer RC Wave RC9W Electric Radiator –1400WMore reviews of this product (8)View product websiteThe radiator is brilliant.

Haverland Designer RC Wave RC9W Electric Radiator –1400WMore reviews of this product (8)View product website

Haverland Designer RC Wave Remote ControlMore reviews of this product (3)View product website

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteSmall but compact and certainly seem to be doing the planned heating job.

Haverland Designer RC Wave Remote ControlMore reviews of this product (3)View product websiteEasy to use and hopefully fool proof for the future if program lost from radiator.

Haverland Designer RC Wave RC11W Electric Radiator – 1700WMore reviews of this product (4)View product websiteUnit bent during shipment.

Haverland Designer RC Wave RC9W Electric Radiator –1400WMore reviews of this product (8)View product websiteGood

Haverland Designer RC Wave RC5W Electric Radiator – 800WMore reviews of this product (7)View product websiteLovely design and very warm well done

Cointra Apolo DC1500 Electric Radiator - 1500WMore reviews of this product (5)View product websiteEasy to install and great heat from radiator.

Haverland Designer RC Wave RC5W Electric Radiator – 800WMore reviews of this product (7)View product websiteThis was our third order of the RC Wave rads so you can tell we are obviously pleased with our existing ones , so much better than our old storage heaters.

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteFantastic product. Easy to fit and produces great heat and actually looks good for a radiator

Haverland Designer RC Wave RC5W Electric Radiator – 800WMore reviews of this product (7)View product websiteNice looking radiator, appears to be very efficient.

Haverland Designer RC Wave RC7W Electric Radiator - 1100WMore reviews of this product (6)View product websiteNice looking radiator, appears to be very efficient.

Haverland Designer RC Wave RC9W Electric Radiator –1400WMore reviews of this product (8)View product websiteNice looking radiator, appears to be very efficient.

Kudox Dry Element 210w Budget Heated Electric Towel Rail – ChromeMore reviews of this product (2)View product websiteLooks good, not yet fitted

Haverland Designer RC Wave RC5W Electric Radiator – 800WMore reviews of this product (7)View product website

Haverland Designer RC Wave RC7W Electric Radiator - 1100WMore reviews of this product (6)View product website

Haverland Designer RC Wave RC11W Electric Radiator – 1700WMore reviews of this product (4)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?