Excellent company, sales team, customer service, product, delivery, communication all 5 star would highly recommend, and definitely use again
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your kind words and for taking the time to leave your feedback, we really appreciate this.
If you do require any further help please don't hesitate to contact us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Had problems ordering online so telephone. I spoke to a very nice person who was very helpful. The radiators were delivered the next day as promised. Excellent service.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for leaving your feedback. We're sorry that you experienced difficulties trying to purchase online and glad this was resolved for you with the sales team.
With regards to programming we have a dedicated after sales team who can help with all aspects including programming! Please call us on 0330 300 4444 for assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Excellent service personal.phone call follow up on order. Highly recommended on customer service alone. Products just as good
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your feedback and please do not hesitate to contact us if you need anything in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Very impressed, excellent website and a speedy delivery of the product. chosen.
Trusted Customer
10 years ago
An excellent company, very efficient service.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your review and glad you are happy with your purchase. Please feel free to contact us at any time in the future if you need any further assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Good quick professional service. Excellent website
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your feedback. We are only a phone call away if you need any help or advice with the programming - 0330 300 4444 Monday to Friday 9am to 5.30pm.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
unlike other services electricradiators.co.uk did as they said. I can't fault them at all.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your feedback and thank you for your business. Please do not hesitate to contact us if you need any further assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your comments. Please call us and we will gladly explain how to set the timer. This will ensure you do not waste electricity and money when you don't need heating.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
I contacted many heating/appliance companies, and Electric radiators direct had BY FAR the best customer service. They didn't advertise the best price, but they were happy to match the price I found...
Read more
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your review, we genuinely do try to offer a high level of customer service so your comments are very much appreciated. Please feel free to contact us if you need any help or advice at any time in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review. Very sorry the screws were missing. If you want to call us on 0330 300 4444 we would be more than happy to reimburse you for any expense you incurred.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Spot on arrived as said and exactly what was requested.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your review and please do not hesitate to contact us if any of your clients are looking to purchase electric radiators again.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.