Thank you very much for taking the time to leave your feedback and do not hesitate to contact us if we can be of any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Quick delivery and great customer service with s follow up phone call to check all was good.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments. Really glad to hear that you are happy with your purchase and the follow up service provided. Please don't hesitate to contact us on 0330 300 4444 if you have any further questions or queries at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for taking the time to leave your review. I believe you have spoken with our Sales Manager Julian Saville over the weekend to try and resolve this for you.
We are sorry to hear that the radiator was not able to fit where required but we appreciate your business and kind words. Please let us know if we can be of any further assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Have purchased 6 radiators, over three separate on-line shopping and have found the whole experience effortless from viewing the goods, ordering and payment through to timely delivery. Customer...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your thorough review and your repeat custom, we really appreciate it.
So glad to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your units or just general information& advice.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your review, I will pass your kind words on to Tom. Please let us know if you require any further assistance at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
The team were very helpful and I will be ordering more soon
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments. Please don't hesitate to call us on 0330 300 4444 and one of our sales team will be more than happy to provide you with information on which radiators will be best for your room sizes.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback. Please let us know if we can be of any further help.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Excellent company.Delivered next day.Absolutly fabulousness packing.After sales service second to none.I must thank Tom for talking me through the programming procedure,with a great deal of...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your kind words, these will be passed on to Tom and the team. Please let us know if you require any further assistance with anything in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Easy to navigate website, product as described, excellent customer service, speedy traceable delivery. We'll done. Will recommend and use again if I need more radiators
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your feedback and glad that you are happy with your purchase. Please don't hesitate to contact us any time in the future if you need any further assistance at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback. We're really sorry to hear that you are experiencing difficulties with your radiator. However, It does sound as though the base temperature of the unit needs to be reset to ensure the sensor in the thermostat is picking up the correct room temperature.
Please contact our Sales Manager Julian Saville on 0330 300 4444 as we want to ensure that your radiator is working correctly and to it's full potential.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your time on the phone this morning. We are happy that your queries have now been resolved and your radiator is working correctly and as it should be.
Please let us know if you require any further help at all by contacting Kate Dewar directly on 0330 300 4444.
Kind Regards
Electric Radiators Direct
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments. I believe our Sales Manager Julian Saville has now resolved this issue with you.
Please don't hesitate to contact us on 0330 300 4444 if you have any further queries what so ever.
Kind Regards
Electric Radiators Direct
Trusted Customer
10 years ago
Excellent rapid response to my concerns. Help provided by phone call enabled simple adjustment to thermostat to work correctly. Also further help provided in locating override to provide heating outside programmed times.
Product reviews
Trusted Customer
10 years ago
Understand that few customers require feet, hence costly to produce in small numbers. It is however useful to have the option of feet as I needed the radiator to be free-standing.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.