At placement of order, the sales person said I should be recieving email to confirm order reciept also notify me of delivery,. Emails not issued or recieved.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your feedback. E mails are generated automatically from the system so please can you check they haven't been caught in your spam filter. Appreciate your comments on the cable length which is 0.8 meters on the Cointra range, this is the maximum length for safety reasons. Please do not hesitate to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Polite and professional service. Prompt delivery one downside is trade prices however I will use again
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your review and please contact us if you need help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you very much for your feedback and please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for taking the time to leave your review. Please call us on 0330 300 4444 if you have any questions or require any further assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for taking the time to leave your feedback, it is much appreciated. Do let us know if we can be of assistance in the future
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for taking the time to leave your feedback. We apologise on behalf of our couriers for letting you down in this instance.
Please contact us on 0330 300 4444 if you require any assistance at all with your radiators.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your comments. We are sure you will be pleased with your radiator when it is set up. However, please don't hesitate to contact us if you require any further assistance at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Great service. Even had a chance to ask a couple of technical questions through online chat. Delivered in time.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time to leave your review. The ceramic blocks should not vibrate so please contact us on 0330 300 4444 and we will gladly arrange a replacement.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
I can't fault the service .not tested the radiator yet.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments on the service you received and feel free to contact us if need if help or advice going forward.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Prompt, efficient, well packaged and a service call. Impressed.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Very much appreciate you taking the time to leave your review. Do not hesitate to contact us if you need help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.