Service was excellent, just a shame I was unable to use internet explorer, website ideally needs to be compatible with such a hugely used search engine
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your positive feedback regarding our service, it's great to receive your comments.
Due to the advanced features of our website, on some rare occasions users may experience a few usability issues should they be browsing the site on an old version of Internet Explorer. This is something that we are aware of, and are investing time and resource in to rectifying in order to ensure a great experience for all of our customers. I have raised your comments with our e-commerce team who will continue to work towards a solution.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
good price and speedy dispatch shame royal mail are not very good at delivering next day.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your review! We're sorry to hear that your radiator wasn't received next day but we are glad that you have it now and are happy with your purchase.
Please don't hesitate to contact us on 0330 300 4444 if you would like any assistance with the controls of the unit.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
I had a radiator arrive damage they arranged swap over straight away. Lovely.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your feedback. Sorry the radiator arrived damaged but glad we sorted it quickly for you. Please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback and thank you for your repeat business it is very much appreciated. Please do not hesitate to contact to us if you would like to make any further purchases.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback. We are only a phone call away if you need any assistance with the programming. Please call us on 0330 300 4444 and our customer care team will gladly assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Great service, delivered as promised, thank you Tom
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your kind comments, they will be passed onto Tom's manager. Please do not hesitate to contact us if you need any help or advice in the future
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Knowledgeable and courteous staff, arrived next day as promised.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time to leave your review. Please call us on 0330 300 4444 if you have any questions or require any further assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback and glad you are happy with your purchase and our delivery times . Don't forget you can call us at any time in the future if you need any help or advice
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Very friendly service and honest advice. This is the second radiator I have purchased from electricradiatorsdirect.co.uk and would happily recommend then to friends and family.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time your review. The existing radiator you purchased before with the noise is faulty so please contact us directly and we will arrange a replacement.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
The service was exactly as stated. That's all you can ask and expect!
Product was well packed and protected from potential damage (double boxed) as it is fairly heavy.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your review. Glad you are happy with your Haverland Towel Rail. Please do not hesitate to contact us if you need any help or advice at anytime in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.