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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

10 years ago

Excellent service, particularly like the user programming instructions provided by electricradiatorsdirect as these were much…

Excellent service, particularly like the user programming instructions provided by electricradiatorsdirect as these were much clearer than the manufacturers own.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for your review and thank you for your business. We aslo have a YouTube video and are always on hand to assist if you need any assistance with the programming. Please remember we are only a phone call away and we will be more than happy to assist Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 16/03/2016

0

Trusted Customer

10 years ago

Every time I went on live chat the person on the other end at ESD…

Every time I went on live chat the person on the other end at ESD was very helpful and assisted me with my enquiries into their products, also my requests. (NVK.20.3.2016)

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Date of purchase: 07/03/2016

0

Trusted Customer

10 years ago

Excellent customer service

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your feedback, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 14/03/2016

0

Trusted Customer

10 years ago

Good can choose exact temperature

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your feedback, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 15/03/2016

0

Trusted Customer

10 years ago

Delivery was prompt and punctual.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for your review and thank you for your business. We do have a YouTube video and are always on hand to assist if you need any assistance with the programming. Please remember we are only a phone call away and we will be more than happy to assist Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 28/02/2016

0

Trusted Customer

10 years ago

prompt service

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your feedback, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 29/02/2016

0

Trusted Customer

10 years ago

Very satisfied with our radiators. Just what we needed. Service was fantastic and really appreciated…

Very satisfied with our radiators. Just what we needed. Service was fantastic and really appreciated the follow up call offering help with installation and set up. Would definitely use...

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 26/02/2016

0

Trusted Customer

10 years ago

.....

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your order and for taking the time to leave your feedback. Please contact us if you have any questions or queries at all in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 25/02/2016

0

Trusted Customer

10 years ago

Advice over the phone was excellent. Delivery was next day and I then received a…

Advice over the phone was excellent. Delivery was next day and I then received a courtesy phone call to ask if everything was OK. Will definitely use again.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your feedback, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 07/03/2016

0

Trusted Customer

10 years ago

Friendly helpful staff - shame about the product.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are very sorry we have not lived up to your expectations regarding the radiator. There are many reasons that a radiator could not be running efficiently, but rest assured we will resolve the situation. Please contact Julian Saville on 0330 300 4444 to discuss the matter, your satisfaction as a customer is very important to us. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are very sorry we have not lived up to your expectations regarding the Radiator. There are many reasons that a radiator could not be running efficiently but rest assured we will resolve the situation. Please contact Julian Saville on 0330 300 4444 to discuss the matter, your satisfaction as a customer is very important to us. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

I believe you have now spoken to our Sales Manager regarding the situation. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Date of purchase: 08/03/2016

0

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