How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

10 years ago

very good site easy to navigate to what I needed and quick delivery

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 13/05/2016

0

Trusted Customer

10 years ago

Would have put excellent as the customer service when I finally ordered over the phone…

Would have put excellent as the customer service when I finally ordered over the phone was very good, but don't like the heavy sales technique - I started putting the order in online then didn't...

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to review your purchase and thank you for your comments on the service you received, they are very much appreciated. We do try to contact people if the transaction fails with a sense of urgency, the main reason to ensure that the items are delivered in a timely fashion without delay. We do not operate a high pressure sales policy however we do try to ensure we deliver the highest levels of customer service possible. Please do not hesitate to contact us for help, advice or anything else in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Date of purchase: 11/05/2016

0

Trusted Customer

10 years ago

good service

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. Please don't hesitate to contact us if you require any further assistance with your purchase Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 12/05/2016

0

Trusted Customer

10 years ago

great service. I spoke to them on the phone and they we're incredibly helpful

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 02/05/2016

0

Trusted Customer

10 years ago

Helpful on the phone, a shame parcel force split the delivery.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. We are sorry if the split delivery caused you any inconvenience,occasionally this does happen. Please don't hesitate to contact us if you require any further assistance with your purchase Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Date of purchase: 08/05/2016

0

Trusted Customer

10 years ago

my 1st purchase through live chat with Tom was faultless and very professional , i…

my 1st purchase through live chat with Tom was faultless and very professional , i purchased 4x radiators and about to reorder two more for a log holiday lodge . john from Sunderland

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to leave your review, your comments are very much appreciated. Tom will be more than happy to assist with your next purchase when you are ready. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 02/05/2016

0

Trusted Customer

10 years ago

Good service, delivered on time, but fed up of surveys - if you want to…

Good service, delivered on time, but fed up of surveys - if you want to keep customers stop asking them what they think of you every time they buy something!

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for your kind words and taking the time to leave your review. We genuinely try to offer a high level of customer service, we are sorry you feel this way. Please remember we are here to assist if you need any support at any time in the future. Thanks again Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 28/04/2016

0

Trusted Customer

10 years ago

Great company to work with helped me get the correct product and sorted out a…

Great company to work with helped me get the correct product and sorted out a minor problem quickly and with out fuss

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 07/04/2016

0

Trusted Customer

10 years ago

Very quick delivery. Excellent, easy to use website and a bonus 20% off! Highly recommneded

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 25/04/2016

0

Trusted Customer

10 years ago

Very professional service from the initial phone call to the delivery of the goods which…

Very professional service from the initial phone call to the delivery of the goods which are an excellent quality

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to review your purchase and thank you for your comments on the service you received, they are very much appreciated. Please do not hesitate to contact us for help, advice or anything else in the future Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 27/04/2016

0

Electric Radiators Direct Reviews

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websiteEasy to install using the template and easy to program

Ecostrad Magnum 400/600W Heated Electric Towel Rail – BlackMore reviews of this product (1)View product websiteexcellent rads

Haverland Designer RC Wave RC5W Electric Radiator - 800wMore reviews of this product (265)View product websiteAmazing product. heats up so quickly and heats up extremely hot! would full recommend to anyone!

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this product (180)View product websiteAmazing product. heats up so quickly and heats up extremely hot! would full recommend to anyone!

Haverland Designer RC Wave RC5W Electric Radiator - 800wMore reviews of this product (265)View product websitehigh quality design , ease of installation, simple lay person controls and excellent heat radiance .Highly recommended

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this product (180)View product websitehigh quality design ,ease of installation simple lay person controls and excellent heat radiance .Highly recommended

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product website

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this product (180)View product website

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this product (210)View product website

Haverland SmartWave Electric Radiators - SmartBox WiFi ControllerMore reviews of this product (13)View product websitethis is a great little box works well app starts in Spanish but quick google for the information and easy to set up

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this product (210)View product websiteLooks good. Very quick to heat up

Haverland Designer RC Wave RC5W Electric Radiator - 800wMore reviews of this product (265)View product websiteLooks good. Very quick to heat up

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websiteLooks good. Very quick to heat up

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product website

Haverland Designer RC Wave RC5W Electric Radiator - 800wMore reviews of this product (265)View product website

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this product (180)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?