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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

10 years ago

after some initial research I called the company and ordered a number of RC Wave…

after some initial research I called the company and ordered a number of RC Wave radiators. The price quoted was cheaper than the online price, which already included various discounts. The whole...

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for your comments. We are sorry if the split delivery caused you any inconvenience, occasionally this does happen. Please don't hesitate to contact us if you require any further assistance with your purchase. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 30/05/2016

0

Trusted Customer

10 years ago

Very good customer service and prompt response.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for reviewing your purchase. The radiator should not be Noisy, could we suggest you tighten the brackets slightly or alternatively call us on 0330300 44444. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 30/05/2016

0

Trusted Customer

10 years ago

exactly as it says on the tin

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 26/05/2016

0

Trusted Customer

10 years ago

Could have been excellent if only their automated e-mails had reached me. I understand this…

Could have been excellent if only their automated e-mails had reached me. I understand this is a common problem for customers.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to leave your feedback, it is much appreciated. We are very sorry you did not receive the automated e-mail. Unfortunately this is very much out of our control, due to the systems that send and receive automated e-mails. Please contact Julian Saville on 0330 300 4444 to discuss the matter, your satisfaction as a customer is very important to us. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 25/05/2016

0

Trusted Customer

10 years ago

The service was prompt, polite and friendly and helpful. Communication and tracking of product delivery was…

The service was prompt, polite and friendly and helpful. Communication and tracking of product delivery was also excellent.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you for taking the time to review your purchase and thank you for your comments on the service you received, they are very much appreciated. Please do not hesitate to contact us for help, advice or anything else in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 08/05/2016

0

Trusted Customer

10 years ago

Excellent really quick service. Glad you use Parcel force delivery who seem to take such…

Excellent really quick service. Glad you use Parcel force delivery who seem to take such good care of goods.

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Date of purchase: 23/05/2016

0

Trusted Customer

10 years ago

Quick delivery and helpful customer services

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future. Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 12/05/2016

0

Trusted Customer

10 years ago

Website, ordering and follow up support call were all excellent

electricradiatorsdirect.co.uk

Electric Radiators Direct

10 years ago

Thank you very much for taking the time to review your purchase. Don't forget we are always on hand if you need any help or advice in the future Kind Regards Katie Dewar Customer Care Manager Electric Radiators Direct

Product reviews

Date of purchase: 24/04/2016

0

Electric Radiators Direct Reviews

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