An easy 'order through to delivery' process - with great customer service who proactively reached out to me to check all was well with the radiator and to offer assistance. That distinguishes the CS...
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Product reviews
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you very much for taking the time to leave your feedback with us.
If you ever require any assistance with the programming please contact us on 0330 300 4444, alternatively you could look at the step by step instructional guide on YouTube.
Many thanks & kind regards,
Tom Midgley
Customer Service Adviser
Date of purchase: 07/09/2016
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Trusted Customer
Basingstoke
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Fantastic customer service. Kept me informed about order status and followed up to check item had been delivered. Great looking rad. Would definitely use again/recommend.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you very much for your purchase and for taking the time to leave your feedback.
Please don't hesitate to contact us if you require any further help at all in the future.
Kind regards,
Katie Dewar
Customer Service Manager
Date of purchase: 05/09/2016
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Trusted Customer
Essex
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Second radiator we have bought from this company. They are very good quality and was sent within the days they had said there send it. Also I had a phone call to say any problems to give them a call...
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Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you for taking the time to leave your feedback and your repeat business it is much appreciated. Please let us know if need any further assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Date of purchase: 03/09/2016
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Trusted Customer
Dorset
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Ordered online.
Received on time.
Everything matched order placed.
They even followed up with courtesy call next day and we're most helpful.
It is a petty others do not offer the same service
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Electric Radiators Direct
9 years ago
Thank you very much for your purchase and for leaving your feedback, we really appreciate it.
We are always here to help so if you have any further questions at all please just call us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Product reviews
Date of purchase: 30/08/2016
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Trusted Customer
Trispen
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Good quick service. Cheers
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Electric Radiators Direct
9 years ago
Thank you very much for reviewing your purchase and please do not hesitate to contact us in the future if you need any help, advice or support.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Date of purchase: 21/08/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
good service delivered on time early in the morning
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Electric Radiators Direct
9 years ago
Thank you for taking the time your feedback and glad you were happy with your Haverland RC Wave.
Please feel free to contact us at any point in the future should you need further assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Date of purchase: 30/08/2016
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Trusted Customer
Somerset
9 years ago
What Trusted Customer said about Electric Radiators Direct:
I wouldn't bother looking elsewhere. It was very fast delivery and they phoned me after two days to see if I had any problems, its not often you get that sort of service. Thanks
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Electric Radiators Direct
9 years ago
Thank you very much for your purchase and for leaving your feedback, we really appreciate it.
We are always here to help so if you have any further questions at all please just call us on 0330 300 4444.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.