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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Radiators good but courier (ParcelForce) rubbish

Good all round service. Good product. Only let down by the very poor service from their courier company (ParcelForce)

Electric Radiators Direct

9 years ago

Thank you for taking the time to leave your feedback, we really appreciate it. We are very sorry Parcleforce let us down on this occasion. Please don't hesitate to contact us in the future if you require any further assistance at all.

Many thanks & kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 16/10/2016

0

Trusted Customer

9 years ago

Does what it says on the tin...

Perfect. That's all!

Electric Radiators Direct

9 years ago

Thank you for taking the time to leave your feedback, we really appreciate it! Please don't hesitate to contact us in the future if you require any further assistance at all.Many thanks &

kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 19/10/2016

0

Trusted Customer

9 years ago

Good service by electricradiatorsdirect.co.uk

service very good

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 11/10/2016

0

Trusted Customer

9 years ago

perfect, helpful reassuringly so

Very very efficient and helpful. Responded out of office hours to a query post order, by email and phone.

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 13/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Very professional service. Thanks

Excellent service from ordering to delivery. My query about delivery was answered promptly and efficiently.

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 10/10/2016

0

TC

Trusted Customer

Devon

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Good service. What I expect but rarely get

Arrived promptly, and then had a courtesy call to check the delivery had taken place, all was well and offered help with set up

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and please do not hesitate to contact us in the future if you need any help, advice or support.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 13/10/2016

0

TC

Trusted Customer

London

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Excellent

Electric Radiators Direct

9 years ago

Thank you very much for leaving your feedback with us. If you require any further assistance please do not hesitate to contact us.

Kind regards,

Tom Midgley

Customer Service Adviser

Product reviews

Date of purchase: 14/10/2016

0

TC

Trusted Customer

Maidstone

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Delivered next day, really easy to install using template for drill holes. Instructions were simple and heating works great

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and please do not hesitate to contact us in the future if you need any help, advice or support.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 12/10/2016

0

TC

Trusted Customer

Yelverton

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great service, very fast delivery and great radiator.

Cant believe how fast delivery was! Great radiator. 2nd one from this company and i would strongly recommend.

Electric Radiators Direct

9 years ago

Thank you for reviewing us we really appreciate it!When you get round to testing your radiators, if you do have any questions or queries at all please just pop us a call on 0330 300 4444

.Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 12/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Thank goodness for good neighbours.

Product is fine but I stressed to customer service operators at least 3 times (by email, live chat and by phone) that I couldn't take delivery on a particular day. Delivery was arranged for that day...

Electric Radiators Direct Reviews

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