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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Dumfrieshire

9 years ago

What Trusted Customer said about Electric Radiators Direct:

A SUPERB system.

Excellent service from speaking to Tom on Wednesday,through to ordering on Thursday, delivery on Friday and after sales call to ensure everything was as expected. Extremely easy to install, heat...

Electric Radiators Direct

9 years ago

Thank you for your review, I will pass your kind words on to Toms manager. Please let us know if you require any further assistance at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 20/10/2016

0

TC

Trusted Customer

Bicester

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great service

The web site gave good information, the order process was simple and the product was delivered as promised

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and taking the time to leave your review!

Please don't hesitate to contact us if you require any assistance in the future at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 24/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

really nice person Ian dealt with me went out of his way to get me what i w...

really nice person Ian dealt with me went out of his way to get me what i wanted will recomened and use again many thanks

Electric Radiators Direct

9 years ago

Thank you for your review, I will pass your kind words on to Ians manager. Please let us know if you require any further assistance at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 24/10/2016

0

TC

Trusted Customer

skegness

9 years ago

What Trusted Customer said about Electric Radiators Direct:

complicated instructions took a while to understand

delivery was quick and efficient had to phone you to find how to get it working but too complicated instructions your operative told us how to get heat manually couldnt programme this heater for time...

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and feedback, we really appreciate it. However I am very sorry to hear that you are experiencing problems with programming your radiator. With regards to my phone call, I have scheduled in a call for Tuesday afternoon to make sure we get everything set up for you over the phone!

Kind regards,

Katie Dewar

Customer Service Manager

TC

Trusted Customer

9 years ago

was phoned back and got verbal instructions from a very nice helpful lady who resolved our problems completely and the manager called and was very helpful

Product reviews

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and feedback, we really appreciate it. However I am very sorry to hear that you are experiencing problems with programming your radiator. With regards to my phone call, I have scheduled in a call for Tuesday afternoon to make sure we get everything set up for you over the phone!

Kind regards,

Katie Dewar

Customer Service Manager

TC

Trusted Customer

9 years ago

katie was very helpful and talked us through the whole peocedure and got us up and running to our great satisfaction, well done,

Date of purchase: 11/10/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great customer care

One of the radiators arrived damaged, but they responded to my emails promptly and exchanged it within a few days. They handled the situation with professionalism.

Electric Radiators Direct

9 years ago

Thank you very much for taking the time to leave your feedback, we really appreciate it. We are very sorry one of the units arrived damaged, sometimes things are out of our control however pleased we rectified it quickly.Please let us know if we can be of any further help or assistance at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Date of purchase: 18/10/2016

0

TC

Trusted Customer

Clacton

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent

Excellent service

Product reviews

Date of purchase: 17/10/2016

0

Trusted Customer

9 years ago

Excellent service and quick delivery.

Helpful advice and quick delivery. This item was purchased on behalf of a friend who is very happy with the product and will be back for more later this year. I purchased all my radiators from you...

Electric Radiators Direct

9 years ago

Thank you very much for reviewing your purchase and don't forget that we are always here for any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 18/10/2016

0

TC

Trusted Customer

Surrey

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Doesn't get any easier than this.

Delivery was quick. Radiators fitted & up & running in no time at all. The programming instructions are not very clear but got there in the end i think.

Electric Radiators Direct

9 years ago

Thank you very much for taking the time to review your purchase. Don't forget we are always on hand if you need any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 17/10/2016

0

TC

Trusted Customer

TW18 2PU

9 years ago

What Trusted Customer said about Electric Radiators Direct:

GREAT

fast and very helpfull

Electric Radiators Direct

9 years ago

Thank you very much for taking the time to review your purchase. Don't forget we are always on hand if you need any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Product reviews

Date of purchase: 17/10/2016

0

TC

Trusted Customer

St Austell

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Fast and efficient service.

Electric Radiators Direct

9 years ago

Thank you for taking the time to leave your feedback, we really appreciate it!

Please don't hesitate to contact us in the future if you require any further assistance at all.

Many thanks & kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 19/10/2016

0

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