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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Reliable service at a good price.

Next day delivery as promised. Pleasant to deal with. Have used them before and they were very helpful. On that occasion they resolved some issues without hesitation and were readily available to...

Electric Radiators Direct

9 years ago

Thank you very much for your repeat business. I am very glad to hear that we were able to resolve everything for you.

Please don't hesitate to contact us if you require any further assistance in the future.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 14/11/2016

0

Trusted Customer

9 years ago

Great Service

I ordered a second radiator for my conservatory on Monday evening and it was delivered Wednesday morning.

Electric Radiators Direct

9 years ago

Thank you very much for your repeat business. I'm glad to hear your order arrived on time and you are happy with your purchase.

Please call us on 0330 300 4444 if you require any further help.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 14/11/2016

0

Trusted Customer

9 years ago

Quick

Quick service

Electric Radiators Direct

9 years ago

Thank you for your order and review!

Please don't hesitate to contact us directly if you require any further assistance.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 13/11/2016

0

Trusted Customer

9 years ago

Excellent product and service to match.

Staff extremely helpful, returned phone calls without promoting. Delivery received quicker than the 5 working days, Parcel Force staff were pleasant and helpful. Packaging was very well thought out...

Electric Radiators Direct

9 years ago

Thank you very much for your order and for leaving your review. I am sorry to hear that an ETA wasn't provided as you should have received a text message notification from our courier service. I will personally enquire in to this for you.

Please don't hesitate to contact us if you require any further assistance at all.

Kind regards,

Katie Dewar

Customer Service Manger

Product reviews

Date of purchase: 08/11/2016

0

Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

Very fast delivery and well packaged.

Electric Radiators Direct

9 years ago

Thank you for your order, we're glad to hear that you are happy with the service provided.

Please don't hesitate to contact us if we can be of any further help.

Kind regards,

Katie Dewar

customer Service Manager

Product reviews

Electric Radiators Direct

9 years ago

I am very sorry to hear this is the case as we always want to ensure our customers are happy with their purchase.

I am concerned that the screen on your unit is not bright or clear enough as this is not how the unit should be performing. Please call myself directly on 0330 300 4444 Monday - Friday to resolve this for you.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 12/11/2016

0

TC

Trusted Customer

York

9 years ago

What Trusted Customer said about Electric Radiators Direct:

excellent service

excellent product, brilliant service, helpful telephone service

Electric Radiators Direct

9 years ago

Thank you for your order and review, we're very pleased to hear you're happy with your purchase.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 09/11/2016

0

TC

Trusted Customer

Bath

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great customer service

Very helpful over the phone - great product knowledge. Have not installed product yet, so cannot comment on that.

Electric Radiators Direct

9 years ago

Thank you very much! Please let us know once you have set the unit up if you have any questions or queries as our team are always on hand to offer help and advice, just call us on 0330 300 4444.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 09/11/2016

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by Eco Stores Direct

Friendly, efficient and prompt ah! good price

Electric Radiators Direct

9 years ago

Well that's a fantastic endorsement, thank you very much for you review!

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 11/11/2016

0

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