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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

York

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Very impressed, likely to purchase again

Fast delivery, great product, easy to install. Got a call the day after delivery to help with setting temp etc. Really good customer service! !

Electric Radiators Direct

9 years ago

Great to hear you have received the service we always aim to provide! Thank you for your kind words they mean a lot to us.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 21/11/2016

0

Trusted Customer

9 years ago

Efficient

Brilliant company would not hasitate to recommend them and certainly the have rand designer rc wave heaters.

Electric Radiators Direct

9 years ago

We are over the moon to hear that you're happy with your purchase! Thank you for taking the time to leave your feedback and please don't hesitate to call us on 0330 300 4444 if we can help any further.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 16/11/2016

0

TC

Trusted Customer

Scotland

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent

Good customer service and very helpful.

Electric Radiators Direct

9 years ago

We try to make the process as easy as possible and are very pleased you took full advantage of the team.

Product reviews

Date of purchase: 16/11/2016

0

TC

Trusted Customer

Sevenoaks

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Shipped to wrong address

Unfortunately sent to the incorrect address. In all took over a week to arrive

Electric Radiators Direct

9 years ago

Many thanks for your order and feedback. I am very sorry to hear that the couriers mis-delivered your order resulting in delay for you. Unfortunately sometimes events occur that are out of our control but we sincerely apologise for any inconvenience this may have caused you.

Please contact us on 0330 300 4444 if we can be of any further assistance at all.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 29/10/2016

1

TC

Trusted Customer

Helston

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Super!!

Very easy to make my order and everything was exactly as it was advertised.

Electric Radiators Direct

9 years ago

Thank you very much for your order and taking the time to leave your review.

Please don't hesitate to contact us if you have any further questions or queries at all.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 11/11/2016

0

TC

Trusted Customer

London

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Good product

Quick delivery cable supplied on the heater not even a metre long have to use with and extention lead as in practical cable provided

Electric Radiators Direct

9 years ago

Thanks you for the feedback, its a shame that you found the cable to be too short. Our sales team are always on hand to offer such advice before deciding on the unit for your space should you need them.

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 14/11/2016

1

Trusted Customer

9 years ago

Excellent service by Eco Stores Direct

Great service

Electric Radiators Direct

9 years ago

Just what we like to hear!

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 14/11/2016

0

TC

Trusted Customer

Berkshire

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Excellent service, received next day delivery as stated.

Electric Radiators Direct

9 years ago

Many thanks for your purchase and taking the time to leave your comments.

Please let us know if we can be any further assistance at all.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 14/11/2016

0

TC

Trusted Customer

St. Austell, Cornwall.

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Really efficient, prompt service. Helpful salespeople.

Electric Radiators Direct

9 years ago

Thank you for your order and feedback! Please contact us in 0330 300 4444 if you require any further help.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 10/11/2016

0

TC

Trusted Customer

Oundle

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great company, great service!

Such a great website, it has all the information you need so makes choosing the right radiator easy. We love the glass panel radiator although working out setting the timer was tricky. The packaging...

Electric Radiators Direct Reviews

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