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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Excellent service by Eco Stores Direct

Easy to order. Fast convenient delivery. Great after sale service.

Electric Radiators Direct

9 years ago

Straight forward and fast is what we aim to accomplish and I am pleased you have found the aftersales care useful as we are here to help in any situation.

Thanks for the lovely comments,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 10/01/2017

0

TC

Trusted Customer

Croydon

9 years ago

What Trusted Customer said about Electric Radiators Direct:

phone...staff...superb

Research what I want on your website and then order it by phone. Phone staff are superb.

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and a great 5* review on our service! We're delighted to hear that your happy with the radiators and please don't hesitate to contact us in the future if you need any further help.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 03/01/2017

0

Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

Works perfect and compact . Plus very helpful on the phone .

Electric Radiators Direct

9 years ago

Thank you for your order and a great review! So pleased to hear that the RC7W is working well for you!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 06/01/2017

0

Trusted Customer

9 years ago

Delighted with the product

Very pleased with the quality of the product and very prompt delivery. Would definitely recommend.

Electric Radiators Direct

9 years ago

Its great to have your recommendation, thank you.

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 06/01/2017

0

Trusted Customer

9 years ago

Great heater, great customer care.

The delivery actually came on the day and time stated. There was a follow up call to make sure everything was ok.

Electric Radiators Direct

9 years ago

We try to keep customers up to date throughout the process and beyond, so pleased you got your radiator in such a timely fashion!

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 01/01/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Fast delivery, really easy to install, they warm up my flat a treat and the...

Fast delivery, really easy to install, they warm up my flat a treat and they look great to boot! Highly recommend

Electric Radiators Direct

9 years ago

Thank you for your great review of the TT range! We're glad to hear that they're doing the job as they should.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 03/01/2017

0

TC

Trusted Customer

Brierley Hill

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Good advice from Customer Services prior to purchasing my bathroom radiator...

Good advice from Customer Services prior to purchasing my bathroom radiator. Delivered on time and an excellent product. Have used this company before and will use them again. Great radiator and...

Electric Radiators Direct

9 years ago

Thank you very much for your excellent review and repeat business! We always like to hear from satisfied customers.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 04/01/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

business users beware!

nightmare trying to convince company that we are a business! (as most small business everything is done online...) that actually lost us weeks on this job. After that everything plain sailing...

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and review. As a business we must strictly follow the guidelines set in place in order to protect both our customers and the company. Sometimes these guidelines are very rigid but they are extremely important to adhere to. I apologise for any inconvenience that has been caused in this matter and thank you again for your business.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 03/01/2017

1

Trusted Customer

9 years ago

Trusted to deliver

This was a follow on buy of their radiators which are stylish, easy to fit and very effective. Speedy delivery and great customer support.

Electric Radiators Direct

9 years ago

Thank you very much for your great review and repeat business it's most appreciated!

Kind regards

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 03/01/2017

0

Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

prompt postage and very happy with item.

Electric Radiators Direct

9 years ago

Thank you for your 5* review! We're so pleased that you're happy with your RCWave radiator purchase.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 04/01/2017

0

Electric Radiators Direct Reviews

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