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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

This is a good little radiator it looks great. The only hiccup i experie...

This is a good little radiator it looks great. The only hiccup i experienced was at the point of purchase, the automatic email which confirms the sale did not arrive so i had to make a call to the...

Electric Radiators Direct

9 years ago

That's great! So happy to hear that you're pleased with your purchase.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 27/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by Eco Stores Direct

Top notch service

Electric Radiators Direct

9 years ago

That is just what we like to hear! Our team work hard to offer the best service out there!

Thanks for your comments,

Rowena Hodgson

Customer Service Advisor

Date of purchase: 27/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Exceptionally good service. Had a mistake on the delivery but it was sorted...

Exceptionally good service. Had a mistake on the delivery but it was sorted with the minimum of hassle.

Electric Radiators Direct

9 years ago

Excellent! Thank you very much for your great review and I'm glad we were able to resolve the matter swiftly for you!

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 27/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Customer service and delivery were great. We had an issue where the website...

Customer service and delivery were great. We had an issue where the website wouldn't let me put in a delivery date so they were dispatched on the wrong day (my fault for putting in the order for the...

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and review! I'm glad we were able to resolve this issue quickly for you and that your radiators are all set up and running!

Please don't hesitate to contact us if you need any further help with them at all.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 28/01/2017

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Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

Good fast service

Electric Radiators Direct

9 years ago

Thank you for your review, we really appreciate your feedback on your purchase. When you get the unit up and running please don't hesitate to contact us if you require any further assistance.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 06/01/2017

0

Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

I thought the customer service good and fast!!

Electric Radiators Direct

9 years ago

Thank you very much for your review it's great to hear your feedback! Please don't hesitate to contact us if you require any further assistance in the future.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 11/01/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by Eco Stores Direct

excellent and friendly service

Electric Radiators Direct

9 years ago

Our team will be pleased to hear you rate our service so highly, thank you for the wonderful feedback.

Thanks again,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 25/01/2017

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TC

Trusted Customer

London

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great service

Ordering was easy and convenient. Delivery was prompt. I appreciated the follow up call a few days after, too.

Electric Radiators Direct

9 years ago

We aim to please and it sounds like the team has done it once again! Please don't hesitate to get in touch should you need anything further.

Thanks,

Rowena Hodgson

Customer Service Advisor

Product reviews

Date of purchase: 25/01/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

in general good product

From delivery to installed I found the Survis spot on. I thought that piece of cardboard that comes with it is a nice touch . The temperature and timer isn't that easy to set up

Electric Radiators Direct

9 years ago

Thank you for your purchase and review, we greatly appreciate it!

Kind Regards,

Katie Dewar

Customer Service Manager

Date of purchase: 24/01/2017

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Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

Excellent radiator. Looks classy. Good service from company.

Electric Radiators Direct

9 years ago

That's great to hear! We're glad that you're pleased with your new purchase of the RCWave.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 24/01/2017

2

Electric Radiators Direct Reviews

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteVery slim and very modern does what it says on the tin

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteThis is a very nice radiator, but for the price I feel the customer should be offered a choice whether they want it wall mounted or free standing, Not sure how economical it is yet.

Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websiteThey fit well and were needed but are very expensive!!!

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteefficient and flexible economic

Haverland Wi9 SmartWave Self-Learning Electric Radiator - 1400WMore reviews of this product (18)View product websiteEasy to install and relatively easy to set up. The Haverland app is not the best I've encountered but does the trick.

Haverland Wi11 SmartWave Self-Learning Electric Radiator - 1700WMore reviews of this product (21)View product websiteEasy to install and relatively easy to set up. The Haverland app is not the best I've encountered but does the trick.

Haverland SmartWave Electric Radiators - SmartBox WiFi ControllerMore reviews of this product (13)View product websiteEasy to set up. Just plug in.

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