How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Great service

Really good to deal with!

Electric Radiators Direct

9 years ago

Excellent! Thank you for your lovely review, it's great to see you're happy with your purchase and the service provided!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 15/02/2017

0

TC

Trusted Customer

Aberdeen

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by Eco Stores Direct

On time+correct quantities= happy bunny.

Electric Radiators Direct

9 years ago

Pleased to hear you're a happy bunny, that's what we aim for!

Thanks,

Rowena Hodgson

Customer Service Advisor

Date of purchase: 07/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Excellent advice , delivery & product.

Electric Radiators Direct

9 years ago

Excellent! Thank you very much for your purchase and feedback it's greatly appreciated.

Kind regards,

Katie Dewar

Customer Service Manager

Date of purchase: 07/02/2017

0

Trusted Customer

9 years ago

Excellent service by electricradiatorsdirect.co.uk

fast & conveniant delivery

Electric Radiators Direct

9 years ago

Thank you for a lovely review. The radiators are very controllable with their weekly timer and efficient with their thermostatic control so we're pleased to hear they're working well for you!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 12/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Spot on!

Delivery was on time, very happy with the radiator

Electric Radiators Direct

9 years ago

Thanks for an excellent 5* review! We're pleased to hear the unit is working well for you.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 07/02/2017

0

Trusted Customer

9 years ago

Excellent service all round

Excellent service, arrived on time. Radiators work really well, clean and efficient. We wouldn't be without them. We have even received a call to ensure all was well with the service and delivery,...

Electric Radiators Direct

9 years ago

Great!! So glad to see that you are happy with your purchase and the radiators are working well for you. Don't hesitate to contact us again in the future!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 12/02/2017

0

Trusted Customer

9 years ago

Good service by Eco Stores Direct

very efficient heater with a very good thermostat

Electric Radiators Direct

9 years ago

Wonderful to hear from you, the heater is prized for its efficiency so I am pleased you can feel the benefit.

Thanks,

Rowena Hodgson

Customer Service Advisor

Date of purchase: 12/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Efficient supplier and a good product

Radiator arrived on time. Follow up call to make sure all ok. We have purchased the same radiator before so knew it was what we wanted. Works perfectly.

Electric Radiators Direct

9 years ago

Thank you for a lovely review, we're delighted to hear that you were so happy with the first radiator you came back to purchase another!

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 02/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Perfect radiator

Excellent customer service. Superb radiator. Took a bit to work out the settings but easy once you understand

Electric Radiators Direct

9 years ago

Excellent! Thanks so much for your great review.

Kind regards,

Katie Dewar

Customer Service manager

Product reviews

Date of purchase: 06/02/2017

0

Trusted Customer

9 years ago

Good service by electricradiatorsdirect.co.uk

Good

Electric Radiators Direct

9 years ago

Thank you for your purchase and for taking the time to leave your review, we really appreciate it.

If we can be of any assistance at all regarding the unit operation please don't hesitate to contact us directly on 0330 300 4444.

Kind regards,

Katie Dewar

Customer Service Manager

Product reviews

Date of purchase: 01/02/2017

0

Electric Radiators Direct Reviews

Haverland Wi5 SmartWave Self-Learning Electric Radiator - 800WMore reviews of this product (16)View product websiteA good service and quick delivery!

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websitevery good heater with excellent timer & thermostat

Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websitethey look good but pricey

Cointra Apolo DC1000 Electric Radiator - 1000wMore reviews of this product (4)View product websiteWorks well! Very easy to use

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this product (210)View product websitePerfect for our lounge which is 16' x12'

Cointra Apolo DC Electric Radiator FeetMore reviews of this product (3)View product websiteWe fitted our first radiator to the wall but wanted the second to be moveable. Feet are wheels which enable us to move the radiator easily around the house.

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websiteReally good quality radiator. Would recommend.

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websiteGood easy to install. Hard to programme. Works ok. Looks nice.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?