What Trusted Customer said about Electric Radiators Direct:
helpful, friendly and very prompt delivery
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you very much for your comments, the team are always here should you need anything in the future and it's great to hear that you found installation such a doddle!
Thanks again,
Rowena
Customer Service Manager
Product reviews
Date of purchase: 12/07/2017
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Trusted Customer
Chessington
9 years ago
What Trusted Customer said about Electric Radiators Direct:
I placed my order online which was incredibly simple. The radiator arived within the timescales advised when I ordered it. I was pleased with the transaction. It went as it should.
But, best of all,...
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Date of purchase: 12/07/2017
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Trusted Customer
9 years ago
Excellent service delivered when they said it would be also heater is very good & easy enough to program top product.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Fantastic to hear you've had such a wonderful experience, this is what we aim to achieve! I'm also pleased you can benefit from the flexibility of the free standing options (feet) alongside the heating benefits of a day to day programmable schedule.
Should there be anything further please don't hesitate to get in touch.
Thanks again,
Rowena Hodgson
Customer Service Manager
Product reviews
Date of purchase: 08/06/2017
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Trusted Customer
9 years ago
very quick & efficient service
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you for the feedback, we do our best to provide the most efficient and convenient service possible for our customers, please do be in touch if there is anything we can do.
Thanks,
Rowena Hodgson
Customer Service Manager
Date of purchase: 09/05/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
I ordered radiators and they were delivered on wrong day and left with my frail elderly neighbour! What is point of asking us to select a date if you deliver it as you please anyway?
The haverland...
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Electric Radiators Direct
Electric Radiators Direct
9 years ago
Good Morning,
We appreciate the feedback but feel terrible that you have been unsatisfied up to now. The noisy unit had indeed developed a fault but we are pleased to hear the replacement has solved this problem. Furthermore, whilst we always aim to deliver to specified instructions this does on rare occasion go wrong and it is unfortunate they chose an elderly neighbor. We do hope this wasn't too much of an inconvenience to them.
Thanks,
Rowena Hodgson
Customer Service Manager
TC
Trusted Customer
9 years ago
Thanks for reply.
I have to commend you for how you've helped me.
The faulty radiator was replaced quickly and at a time convinient to me.
All my dealings were positive and helpful whilst this issue was sorted.
Product reviews
Date of purchase: 17/04/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Electric Radiators Direct:
Electricradiators.co.uk seemed efficient enough, as does the Cointra Apolo radiator, though the accompanying instructions, hopelessly translated from Italian, are barely comprehensible. Plus the...
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Electric Radiators Direct
Electric Radiators Direct
9 years ago
Good Morning,
Thank you for the feedback. It is such a shame Parcelforce has let us down on this occasion, however we are really pleased to hear the radiator is now up and running and can only apologise the couriers were not able to maintain our high standards of service.
If there is anything else we can do, please dont hesitate to get in touch.
Thanks,
Rowena
TC
Trusted Customer
9 years ago
Very efficient service by electricradiators.co.uk, only slightly let down by Parcel Force cocking up the delivery time.
Product reviews
Date of purchase: 09/05/2017
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Trusted Customer
9 years ago
I received the radiators quickly and in good order. ( All 4 of them )
As yet I've only had a brief test. It's quite warm here. Tell you more come winter!
Electric Radiators Direct
Electric Radiators Direct
9 years ago
What fantastic news, glad you could benefit from the swift service. Cant wait to hear how you get on with more frequent use come the winter.
Thanks for the wonderful feedback,
Rowena Hodgson
Customer Service Manager
Date of purchase: 09/05/2017
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Trusted Customer
Leicester
9 years ago
What Trusted Customer said about Electric Radiators Direct:
I have recently bought a conservatory radiator from them, having also purchased two other readiators for my office. We have previously used another company that is no longer trading, but I am so...
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Electric Radiators Direct
Electric Radiators Direct
9 years ago
We appreciate the feedback and we are pleased you found us too! We will always do our best for our customers so please get in touch with anything in the future.
The radiators have a nice modern design and there were very easy to instal. I haven't used them yet as the weather has been quite warm but so far so good I'm very happy with this purchase.
Electric Radiators Direct
Electric Radiators Direct
9 years ago
Thank you for the great feedback. Design is just as important as function, you'll be very pleased to have them should the weather turn.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.