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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,912 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great!

Great product and a speedy service, thanks

Electric Radiators Direct

9 years ago

Thank you for the feedback, it is great to hear you've had these units delivered so quickly, and we're so pleased you like the products, we do too! Should you need anything else please don't hesitate to get in touch.

Thanks,

Rowena

Date of purchase: 04/08/2017

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Great radiator

Quickly delivered, looks good but not installed yet.

Electric Radiators Direct

9 years ago

Thank you for your feedback, we are so pleased you received the unit so quickly. When you come to install it we are here to help should you require any assistance and I will send across a simplified guide to help with the programming.

Thanks,

Rowena

Date of purchase: 01/08/2017

Trusted Customer

9 years ago

Good quick service

Polite knowledgeable service team

Electric Radiators Direct

9 years ago

Thank you so much for the feedback, our team are constantly striving to have the best and most up to date knowledge possible so it is great to hear you've benefited!

Please do get in touch should you need anything else.

Thanks,

Rowena

Product reviews

Date of purchase: 01/08/2017

Trusted Customer

9 years ago

very helpful, and patient, nothing was .too much trouble

Electric Radiators Direct

9 years ago

Thank you very much for the review, we are so pleased to hear you've had such a good experience. Our team are always working to provide the optimum service and we continue to be available should you need us.

Thanks,

Rowena

Date of purchase: 27/07/2017

Trusted Customer

9 years ago

Arrived promptly, look nice, easy to install, and work fine. Didn't use them routinely, need to wait for cold weather to test in full power and efficiency.

Product reviews

Date of purchase: 21/04/2017

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Hot radiators 😀

Good quality radiator which looks great.Great service and customer aftercare.

Date of purchase: 06/07/2017

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

helpful and delivered quickly

Date of purchase: 13/07/2017

Trusted Customer

Northumberland

9 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service.

Excellent communication and advice given by phone. The product was delivered exactly when we asked for it. Haven't used the radiator yet but would recommend the organisation on service provided.

Electric Radiators Direct

9 years ago

Thank you so much, the feedback has been shared with a very proud sales team. We work very hard to provide the best service possible to our customers and are always available should something crop up.

Thanks,

Rowena

Date of purchase: 10/07/2017

Trusted Customer

9 years ago

What Trusted Customer said about Electric Radiators Direct:

quick and exellent

great website, good quality great service

Electric Radiators Direct

9 years ago

Thank you so much for the great feedback and please don't hesitate to be in touch should you need anything in the future, we are here to help.

Thanks,

Rowena

Customer Service Manager

Date of purchase: 19/07/2017

Trusted Customer

9 years ago

Radiators ordered Wednesday for Friday delivery, unfortunately they did not arrive until the Saturday. Courier issues? Radiators look smart.

Electric Radiators Direct

9 years ago

So pleased you like the radiators, they are really stylish and you'll have great control over their functionality with the app.

I am sorry to hear that delivery was not perfect this time, it would appear that your units were delayed at the national hub and therefore Saturday was the earliest Parcelforce could get them to you. I do hope this wasn't too much of an inconvenience to you.

Thanks,

Rowena

Customer Service Manager

Date of purchase: 05/07/2017

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