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Electric Radiators Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

8 years ago

Quiet, Efficient Heating

The radiator was delivered in very fast time and was simple to assemble (two screws to insert). It took a while and one phone call to work out the programming instructions, but once I understood what...

Electric Radiators Direct

8 years ago

Thank you for your feedback. I'm so pleased to hear you found the installation process a simple task. The initial programming can sometimes be difficult the first time around, but we find that the simplified guide, telephone support and YouTube video link can be extremely useful.

If we can be of any further assistance in the future then please call on 0330 300 4444.

Regards,

Michael.

Product reviews

Date of purchase: 04/09/2017

0

Trusted Customer

8 years ago

Dealing with ERD is like having root canal treatment ... painful.

Dealing with ERD is like having root canal treatment ... painful. I had multiple items in one large order - plus multiple items from a previous order - and I requested a discount in recognition of my...

Product reviews

Date of purchase: 12/09/2017

1

TC

Trusted Customer

8 years ago

What Trusted Customer said about Electric Radiators Direct:

Good solution

Easy to install, good for heating a cold spot. Took me a little while to work out programming but has been fine since I did.

Electric Radiators Direct

8 years ago

Thank you for your feedback. I'm pleased to hear that your new unit is doing a great job and the programming has been mastered.

If we can be of any further assistance then please call on 0330 300 4444.

Regards,

Michael.

Product reviews

Date of purchase: 12/09/2017

0

Trusted Customer

8 years ago

Fast and efficient service.

Fast supply, easy installation using templates. Programming mastered in minutes. Up and running same day.

Electric Radiators Direct

8 years ago

Thank you for the wonderful feedback, this is exactly how these radiators should benefit our customers.

Thanks,

Michael

Date of purchase: 11/09/2017

0

Trusted Customer

8 years ago

excellent service and excellent product

The delivery was swift and on time. When I had a problem programming the radiators, they were very helpful on the phone and sent me an idiots guide to help me

Electric Radiators Direct

8 years ago

Thank you for your feedback. We're so pleased to hear that you received the unit on time. I'm pleased to hear that you also found the programming guides and telephone support so useful.

If we can be of any further assistance then please let me know.

Regards,

Michael.

Product reviews

Date of purchase: 11/09/2017

0

TC

Trusted Customer

Bournemouth

8 years ago

What Trusted Customer said about Electric Radiators Direct:

Excellent service from Electricradiatorsdirect.

We had a first class service from ordering through delivery on time to after sales Care from the Company who rang to check if we were satisfied with the product to offering to further help with...

Electric Radiators Direct

8 years ago

I'm so pleased that you are happy with the service, we work hard to offer the absolute best customer service out there.

If there is anything else we can do please call us on 0330 300 4444

Thanks,

Michael

Product reviews

Date of purchase: 11/09/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Electric Radiators Direct:

Vert helpfull and knowledgeable staff . plus superb service.

Fantastic service arrived the next day .

Electric Radiators Direct

8 years ago

I'm so pleased to hear you were happy with the service you received and the unit was delivered on time.

If we can be of any further assistance then please don't hesitate to call us on 0330 300 4444.

Regards,

Michael.

Date of purchase: 06/10/2017

0

Trusted Customer

8 years ago

Outstanding product knowledge, customer awareness and professionalism throughout.

Electric Radiators Direct

8 years ago

Thank you so much for the feedback, our team are constantly striving to have the best and most up to date knowledge possible so it is great to hear you've benefited!

Please do get in touch should you need anything else.

Thanks,

Michael

Product reviews

Date of purchase: 08/09/2017

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Electric Radiators Direct:

Very impressive company. Great product with brilliant customer service

I would certainly recommend them. They responded immediately with the chat service on the website and authoritatively answered my queries.The radiator arrived when we were told it would. They are an...

Electric Radiators Direct

8 years ago

Thank you very much for your feedback. It's great to hear that you were happy with the service you received via our LiveChat facility on our website and the aftersales call you received following your order.

It's great to hear that you found the YouTube video helpful and you managed to get your new radiator programmed.

If we can be of any further assistance in the future then please give us a call on 0330 300 4444.

Regards,

Michael.

Product reviews

Date of purchase: 08/09/2017

0

TC

Trusted Customer

Southampton

8 years ago

What Trusted Customer said about Electric Radiators Direct:

Everything was easy to do, and even when I had a problem it was delt with in a polite and sincere manner.

Electric Radiators Direct

8 years ago

So pleased to hear that you were happy with the service you received. I'm sorry to hear you had a problem with your order, but I'm glad to hear this was resolved by our team.

If we can be of any further assistance in the future then please give us a call on 0330 300 4444.

Regards,

Michael.

Product reviews

Date of purchase: 07/09/2017

0

Electric Radiators Direct Reviews

Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websiteWhat can you say? The feet fitted the radiator by adding two screws.

Haverland Designer RC Wave RC5W Electric Radiator - 800wMore reviews of this product (265)View product websiteDecent quality brackets. Controls too small and complicated.

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this product (210)View product websiteDecent quality brackets. Controls too small and complicated.

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websiteExcellent radiator, would by again if needed

Haverland Designer RC Wave RC3W Electric Radiator - 450wMore reviews of this product (246)View product websiteI purchased 2 radiators, they are clean and very efficient. I was so impressed that I bought a 3rd

Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websiteThe feet did what they said on the tin. However they made the radiators a little bulky, so I eventually hung the radiators on the wall.

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this product (13)View product websiteExcellent heat distribution and temperature programming.

Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websiteAs for previous radiator excellent

Haverland Designer RC Wave RC5W Electric Radiator - 800wMore reviews of this product (265)View product websitePerfect style, ease of use and quality

Haverland Designer RC Wave RC7W Electric Radiator - 1100wMore reviews of this product (284)View product websiteSpot on, excellent product!

Haverland Designer RC Wave RC11W Electric Radiator - 1700wMore reviews of this product (13)View product websiteIt works perfectly with a flexibility that storage heaters lack.

Haverland Designer RC Wave RC9W Electric Radiator - 1400wMore reviews of this product (210)View product websiteLooked it up on the computer, ordered and delivered on time what's not to like

Haverland Designer RC Wave Electric Radiator FeetMore reviews of this product (49)View product websiteThey are feet for a radiator, two arrived both fitted, it's all good

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