Thanks for the great feedback!
We’re delighted you were happy with the price and impressed with the speed of delivery – we work hard to offer both value and efficiency, so it’s lovely to hear it’s appreciated.
Hope to serve you again soon!
Item was as stated I think postage Fee of £6 is excessive for such a light item given that it still took 2 days to deliver and phone calls in early hour ie before 7.30am to tell me onl;y that it was...
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Nick
Electricpoint.com
1 day ago
Thank you for your feedback – we're pleased the item was as expected, but we're sorry to hear that the delivery experience didn’t quite meet the mark.
We understand your concerns regarding the delivery cost and early morning notification. While we do our best to keep postage fees fair and transparent, we know it can feel disproportionate for smaller items. We’ll certainly feed this back to our logistics team, along with your comments about the courier’s early call and lack of a proper delivery window – that’s not the level of service we want for our customers.
We really do appreciate you taking the time to share your experience, and thank you again for ordering with Electricpoint.
Very good in terms of ordering and delivery. However, the amount of packaging for just a plastic EV charger holster was ridiculous. Also, I thought that, after charging me almost £30 for supply and...
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Nick
Electricpoint.com
1 day ago
Thank you for your honest feedback – we’re glad to hear the ordering and delivery side of things went smoothly, but we do take your comments on board.
We completely understand your frustration regarding the packaging. We’ve made recent improvements to protect goods in transit, especially with carriers becoming increasingly rough with parcels, but it sounds like we may have gone a bit overboard in this case. We’ll feed this back to our warehouse team.
Regarding the fixings, we agree it would have been helpful if the manufacturer included them as standard – particularly given the price. We’ll also raise this with them directly.
Thanks again for your order and for sharing your thoughts – it really does help us improve.
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Trusted Customer
2 days ago
Date of purchase: 01/06/2025
Very good i got my charger on time and easy set up working fine thanks
Nick
Electricpoint.com
1 day ago
Thank you for the great feedback!
We’re really pleased to hear your charger arrived on time and was easy to set up – that’s exactly what we aim for. If you ever need anything else, we’ll be here to help.
Thanks again for choosing Electricpoint!
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Trusted Customer
2 days ago
Date of purchase: 04/06/2025
Nick
Electricpoint.com
2 days ago
Thank you for your order and for the 5 star rating. We are pleased to have provided such a great service. Hope to deal with you again soon.
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Trusted Customer
2 days ago
Date of purchase: 05/04/2025
Delivered to time promised. Easy to use website and ordering process.
Nick
Electricpoint.com
2 days ago
Thank you for your kind words! We're glad everything arrived as promised and that you found the website and ordering process straightforward. We really appreciate your custom and look forward to helping again in future.
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KA
Kip Airey
2 days ago
Date of purchase: 03/06/2025
Nick
Electricpoint.com
2 days ago
Thank you for your order and for the 5 star rating. We are pleased to have provided such a great service. Hope to deal with you again soon.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.