Electricpoint.com Reviews

Hello Brian, firstly apologies for the problems you have experienced on this order. It is our busiest time of the year and we have experienced exceptional demand. We haven’t forgotten you and have actually attempted to deliver to you on 2 occasions - unfortunately, we experienced problems with the local carrier in your area. I attempted to call you this afternoon (to discuss the delivery), but unfortunately, I couldn’t get through. I have also emailed you this afternoon. I would welcome us discussing the matter so we can bring it to a more satisfactory conclusion for you. Again, I do apologise for the inconvenience we caused you on this order. Kind Regards, Allan

Good Afternoon Alec and sincere apologies. The wring item was sent and unfortunately we are still waiting for stock of the correct item from the manufacturer. I will chase this Aico this afternoon and call you to resolve this issue swiftly. Regards David

Good Afternoon Inga, I did reply to your email on Wednesday, apologies if you did not receive it. We will be shipping your replacement heater to you on Monday for delivery to you on Tuesday. Regards David