Delivery was in reasonable time, but some of goods were damaged on receipt. I think this was a courier problem - the box had been "mullered". I reported this damage via Email, but got the contact...
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Allan
Electricpoint.com
9 years ago
Good Morning Dan, I am very sorry to hear about that. Of course please note you don't have to live with that dented tubular heater! Please get in touch with me if you want an exchange. Kind Regards, Allan
Good comms on phone etc. Item was placed on back order, and had to ask when there was no further e mail by expected date. Having done that comms were good again.
Order delivered quickly, with very clear tracking / updates.
Unit delivered had a fault, but it was collected & a new unit delivered in a very efficient and hassle free manner.
Excellent service!
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.