Slow service. Item didn’t turn up when I needed it so I’m having to return it.
Nick
Electricpoint.com
3 months ago
Thank you for taking the time to leave feedback. I’m genuinely sorry to see that this order has caused frustration.
I have reviewed the order history and, according to our records, the order was placed on 19 February and successfully delivered on 20 February - a next day service. We also haven’t received a return request relating to this order.
It’s possible there may be some confusion with another supplier, but if there has been any issue at all with your delivery or if you no longer require the item, please do get in touch with us directly and we’ll be very happy to help and resolve this promptly.
If, after reviewing the order details, you feel the feedback may have been left in error, we would be grateful if you could consider amending your Feefo rating to reflect the correct experience.
Date of purchase: 19/02/2026
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Mark Errington
Feefo Verified
3 months ago
Date of purchase: 20/02/2026
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Chicken Legs - Cumbria
Feefo Verified
3 months ago
What Chicken Legs - Cumbria said about Electricpoint.com:
Service, delivery, packaging and delighted with items. Easy to find on their Web the item(s) you want to purchase. 10/10 ********** Thank you
The delivery was on time and they have a good range of products. I did have one defective unit, but it was dealt with quickly. Very good - prompt and helpful
Electricpoint always give excellent service, keeping me informed of the progress of an order and ensuring a fast delivery. The range of products offered is quite extensive and definitely of high...
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.