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Electricpoint.com Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

1,598

117

13

12

43

1,783

ratings over the past year

Displaying all 7,545 reviews
Trusted Customer
1 hour ago
Date of purchase: 09/06/2025
Excellrnt
Excellent quick service and competively priced. Delivered within 24 hours
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BR
Brad
Hampshire
1 hour ago
Date of purchase: 08/06/2025
What Brad said about Electricpoint.com:
Great service
Easy and professional
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Trusted Customer
13 hours ago
Date of purchase: 08/06/2025
Good website good service
Good website and the items arrived quickly and well packaged so no damage.
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Trusted Customer
14 hours ago
Date of purchase: 08/06/2025
Good but can do better!
Items arrived ahead of schedule. Items were in good condition although packaging was not of a good standard.
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Trusted Customer
1 day ago
Date of purchase: 04/06/2025
Great service
Great price with quick delivery
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Nick
Electricpoint.com
21 hours ago
Thanks for the great feedback! We’re delighted you were happy with the price and impressed with the speed of delivery – we work hard to offer both value and efficiency, so it’s lovely to hear it’s appreciated. Hope to serve you again soon!
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TC
Tony Carpenter
2 days ago
Date of purchase: 07/06/2025
What Tony Carpenter said about Electricpoint.com:
Consumer Unit
Excellent
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Nick
Electricpoint.com
1 day ago
Thank you for the kind words – we really appreciate it! Great to know you were happy with the service. We hope to see you again soon at Electricpoint.
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Trusted Customer
2 days ago
Date of purchase: 07/06/2025
Item good Postage fee excessive
Item was as stated I think postage Fee of £6 is excessive for such a light item given that it still took 2 days to deliver and phone calls in early hour ie before 7.30am to tell me onl;y that it was...

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Nick
Electricpoint.com
1 day ago
Thank you for your feedback – we're pleased the item was as expected, but we're sorry to hear that the delivery experience didn’t quite meet the mark. We understand your concerns regarding the delivery cost and early morning notification. While we do our best to keep postage fees fair and transparent, we know it can feel disproportionate for smaller items. We’ll certainly feed this back to our logistics team, along with your comments about the courier’s early call and lack of a proper delivery window – that’s not the level of service we want for our customers. We really do appreciate you taking the time to share your experience, and thank you again for ordering with Electricpoint.
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Thomas BRYSON
GLASGOW
2 days ago
Date of purchase: 07/06/2025
What Thomas BRYSON said about Electricpoint.com:
Easy ordering & great delivery.
Very good in terms of ordering and delivery. However, the amount of packaging for just a plastic EV charger holster was ridiculous. Also, I thought that, after charging me almost £30 for supply and...

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Nick
Electricpoint.com
1 day ago
Thank you for your honest feedback – we’re glad to hear the ordering and delivery side of things went smoothly, but we do take your comments on board. We completely understand your frustration regarding the packaging. We’ve made recent improvements to protect goods in transit, especially with carriers becoming increasingly rough with parcels, but it sounds like we may have gone a bit overboard in this case. We’ll feed this back to our warehouse team. Regarding the fixings, we agree it would have been helpful if the manufacturer included them as standard – particularly given the price. We’ll also raise this with them directly. Thanks again for your order and for sharing your thoughts – it really does help us improve.
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Trusted Customer
2 days ago
Date of purchase: 01/06/2025
Very good i got my charger on time and easy set up working fine thanks
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Nick
Electricpoint.com
1 day ago
Thank you for the great feedback! We’re really pleased to hear your charger arrived on time and was easy to set up – that’s exactly what we aim for. If you ever need anything else, we’ll be here to help. Thanks again for choosing Electricpoint!
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Trusted Customer
3 days ago
Date of purchase: 04/06/2025
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Nick
Electricpoint.com
2 days ago
Thank you for your order and for the 5 star rating. We are pleased to have provided such a great service. Hope to deal with you again soon.
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About Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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Units 9 & 10, Ramac Way, London, Greater London, SE7 7AX, United Kingdom
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About Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.