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easyJet holidays Reviews | Customer Service Reviews for https://www.feefo.com/reviews/easyjet-holidays-limited | Feefo

Displaying all 22,550 reviews

Trusted Customer

2 years ago

Date of purchase: 07/11/2022

Such an easy site to navigate, makes it really easy to complete your booking.

Nish

easyJet holidays

2 years ago

Thanks so much for giving us your take on how we're doing. We're glad that you're having a great experience with our website!

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Peter White

2 years ago

Date of purchase: 04/12/2022

What Peter White said about easyJet holidays:

Difficult site online

Online site very difficult phoned office who were very good and consequently booked holday

Nish

easyJet holidays

2 years ago

Thanks so much for your feedback and for taking the time to leave a review. We’re always looking for ways to improve our website/apps and will be happy to take these comments on board.

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David Harrisson

2 years ago

Date of purchase: 03/12/2022

What David Harrisson said about easyJet holidays:

MAKE IT EASIER TO LOG IN

DIFFICULT TO LOG IN,

Jack

easyJet holidays

2 years ago

Hi there, thanks for getting in touch to feed this back. Are you able to confirm what exactly it was that made it difficult to log in? Hopefully we can provide some tips to help speed this up in future and your specific feedback can help our web teams create a more user friendly interface, thanks!

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Trusted Customer

2 years ago

Date of purchase: 03/12/2022

Good choice of holidays good value and was easy to book

Nish

easyJet holidays

2 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

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Trusted Customer

2 years ago

Date of purchase: 03/12/2022

I booked the same holiday on the same day and it was cancelled. When I rebooked at a different airport it was £100+ more expensive. Didnt receive any support or assistance.

Jack

easyJet holidays

2 years ago

Hi there, thanks for getting in touch to feed this back. Our booking system is dynamic, which means during the booking process the price may change. Unfortunately, this also means that due to the way that dynamic pricing works, the price in some cases can change in the space of a few hours and will continue to get more expensive closer to departure due to the lack of availability. As you've mentioned, this is regarding a previous booking with us. Are you able to confirm if you've logged a formal complaint regarding this? If not, you can make a complaint by submitting the contact form on our website here 👉 https://www.easyjet.com/en/holidays/info/contact-us Our dedicated team will aim to respond within 28 days, but please be aware this can take longer during busy periods.

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Barbara Oneill

2 years ago

Date of purchase: 03/12/2022

What Barbara Oneill said about easyJet holidays:

Booking process was simple , no complications

Nish

easyJet holidays

2 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

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Jonathan Thorndike

2 years ago

Date of purchase: 03/12/2022

What Jonathan Thorndike said about easyJet holidays:

As i had to cancel return flights to manchester for nxt 2023 only got voucher £13 back

Jack

easyJet holidays

2 years ago

Hi there, thanks for getting in touch to feed this back to us. I can see that this is regarding a cancelled booking, and we've issued a £120 voucher to use on a future booking? If you're still unsure about this, you can contact us via a number of different ways. We can be contacted over the phone on 0330 551 5160, alternatively you can contact us via social media: Twitter: @easyjetholidays Facebook: easyJet Holidays Instagram: easyjetholidays You can make also submit a contact form on our website here 👉 https://www.easyjet.com/en/holidays/info/contact-us Our dedicated team will aim to respond within 28 days, but please be aware this can take longer during busy periods.

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Trusted Customer

2 years ago

Date of purchase: 03/12/2022

Fantastic service and very helpful staff.

Nish

easyJet holidays

2 years ago

Really glad to hear this! We appreciate the lovely feedback.

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Trusted Customer

2 years ago

Date of purchase: 02/12/2022

Easyjet bookindg

I booked a holiday with Easyjet and it was so simple and the cost was so good, l checkef the same hotel direct and they couldn't match the Easyjet price.

Nish

easyJet holidays

2 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

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Christopher Clayton

2 years ago

Date of purchase: 02/12/2022

What Christopher Clayton said about easyJet holidays:

EXCELLENT SERVICE

Easy online booking

Nish

easyJet holidays

2 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

See full customer review

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About easyJet holidays

We offer great-value beach, city and lakes holidays, through our website and over 3000 travel agent partners. We combine easyJet’s flexible flight programme with handpicked hotels to provide a hassle-free experience, for a deposit of just £60pp. Our holidays are ATOL protected and we’re a member of ABTA. Choose from a range of holiday types to over 5,000 hotels, from adult and family to luxury and undiscovered, with transfers included on beach holidays, 23kg hold luggage included on all bookings, all while making the most of our ultimate flexibility.

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0203 499 5248

Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF, United Kingdom