How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

easyJet holidays Reviews | Customer Service Reviews for https://www.feefo.com/reviews/easyjet-holidays-limited | Feefo

Displaying all 21,943 reviews

Beverly Webster

1 year ago

Date of purchase: 21/10/2023

What Beverly Webster said about easyJet holidays:

The website was easy to use, provided plenty of information regarding the hotels.

Alex

easyJet holidays

1 year ago

Thanks for great feedback! It’s really appreciated.

See full customer review

Trusted Customer

1 year ago

Date of purchase: 21/10/2023

I booked on line and it was easy to do. The only problem I had was I’d made a mistake with my email no so had to get in touch with customer services and found it difficult to find .

Alex

easyJet holidays

1 year ago

Thanks for great feedback! If you haven't been able to find a resolution of yet, our social media team will be more than happy to help: Twitter - http://twitter.com/easyjetholidays Facebook - https://www.facebook.com/easyjetholidays Instagram - https://www.instagram.com/easyjetholidays/

See full customer review

Barbara Weaver

1 year ago

Date of purchase: 21/10/2023

What Barbara Weaver said about easyJet holidays:

Stress free!

Easy to navigate online booking system. Immediate confirmation of booking received via email. The option to pay the holiday ‘as and when’ up to one month before departure makes holidays manageable....

Read all

Alex

easyJet holidays

1 year ago

Really glad to hear this! We appreciate the lovely feedback, thanks for the 5* review.

See full customer review

Thomas Scally

Hamilton

1 year ago

Date of purchase: 18/10/2023

What Thomas Scally said about easyJet holidays:

Very easy and the app is great

Alex

easyJet holidays

1 year ago

Really glad to hear this! Thanks for the 5* review.

See full customer review

Melanie Williams

1 year ago

Date of purchase: 09/10/2023

What Melanie Williams said about easyJet holidays:

No comfirmation

I booked the holiday easy enough but I still haven't recieved my confirmation email after phoning twice about it

Tracy

easyJet holidays

1 year ago

Thank you for taking the time to feed this back. I have just resent your booking confirmation to *Personal information removed by Feefo*. You should receive this in the next couple of hrs but please let me know if you don't and I will try sending it another way. I do apologise for the inconvenience this has caused.

Melanie Williams

1 year ago

Hi I still haven't received email

Tracy

easyJet holidays

1 year ago

Sorry to hear this, I have sent an email to you at, *Personal information removed by Feefo* with your booking confirmation attached. Please do let me know if you have received it. Please also check your junk/spam folders as they sometimes find there way into these.

Melanie Williams

1 year ago

Thank you

See full customer review

Trusted Customer

1 year ago

Date of purchase: 20/10/2023

Very easy and quick.

Alex

easyJet holidays

1 year ago

Thanks so much for your feedback and for taking the time to leave a 5-star review.

See full customer review

Michelle Whittaker

1 year ago

Date of purchase: 20/10/2023

What Michelle Whittaker said about easyJet holidays:

easy booking

Used easy jet holidays a few times now and so easy to book and the fact you can cancel holidays and pay 30 days before is amazing

Nish

easyJet holidays

1 year ago

Thanks for letting us know you found it easy to use, we love to hear it! - Nish

See full customer review

Tracey Armstrong

Lancing

1 year ago

Date of purchase: 20/10/2023

What Tracey Armstrong said about easyJet holidays:

Good service

Good price, quick to book

Tracy

easyJet holidays

1 year ago

Thank you so much for getting in touch to feed this back, it’s very much appreciated!

See full customer review

Robin Lees

1 year ago

Date of purchase: 20/10/2023

What Robin Lees said about easyJet holidays:

Easy booking

Tracy

easyJet holidays

1 year ago

Thanks for letting us know you found it easy to use, we love to hear it!

See full customer review

Emma McCourt

1 year ago

Date of purchase: 20/10/2023

What Emma McCourt said about easyJet holidays:

Overall easy to use but I accidentally opted for travel insurance which only covers my uk leg of the trip so no use to me. Cancelling it is proving difficult

Tracy

easyJet holidays

1 year ago

Hi there, thanks for getting in touch to feed this back to us. Are you able to confirm if you've logged this formally with us by contacting our Pre-Travel team? They can be contacted on 0330 551 5160 You can make also submit a contact form on our website here 👉 https://www.easyjet.com/en/holidays/info/contact-us Our dedicated team will aim to respond within 28 days, but please be aware this can take longer during busy periods.

See full customer review

Not received a review invite?

About easyJet holidays

We offer great-value beach, city and lakes holidays, through our website and over 3000 travel agent partners. We combine easyJet’s flexible flight programme with handpicked hotels to provide a hassle-free experience, for a deposit of just £60pp. Our holidays are ATOL protected and we’re a member of ABTA. Choose from a range of holiday types to over 5,000 hotels, from adult and family to luxury and undiscovered, with transfers included on beach holidays, 23kg hold luggage included on all bookings, all while making the most of our ultimate flexibility.

Read all

0203 499 5248

Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF, United Kingdom