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Dogtra Reviews

https://www.dogtra.com
Rated
Excellent

Dogtra enhances your training journey with class-leading tools for e-collar training, GPS tracking, and ball training.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

29

5

1

1

2

38

ratings over the past year

Dogtra is no longer an active Feefo customer
38 out of 691 reviews
Time:
Past year
JV
JV
San Diego, CA
9 months ago
Date of purchase: 08/08/2024
What JV said about Dogtra:
A great concept, perhaps rushed into production
Didn't need any service
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Trusted Customer
9 months ago
Date of purchase: 12/08/2024
Good product, no service
Requested help scanning information on how to use collar and received no reply. The QR code I was supposed to scan to get training information didn't work and I got no reply from Dogtra when I asked...

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Kari-CS Manager
Dogtra
9 months ago
Hello! I am so sorry you haven't received a reply. I do believe we received your email last week and it was forwarded to the team that is in charge of that program. I will look into it right away and make sure someone gets back to you asap! Thank you for your feedback. Kari
Trusted Customer
9 months ago
Shawn at Dogtra got back to me and was very, very helpful. I am very pleased with the customer service.
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Kari-CS Manager
Dogtra
9 months ago
Thank you Jeanne! So glad we were able to help. Always here if you need us. 888-811-9111 #2. Take care-Kari
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Trusted Customer
9 months ago
Date of purchase: 06/08/2024
Service has been great. They are knowledgeable and helpful.
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Kari-CS Manager
Dogtra
9 months ago
So glad to hear we were able to help! Always here if you need us.
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Trusted Customer
9 months ago
Date of purchase: 07/08/2024
I don't know if my dog collar can be fixed, but I do think your products are very good.
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Kari-CS Manager
Dogtra
9 months ago
Hello, if you are under warranty, we can send you a free shipping label to send in your collar for inspection and repair. Just give us a call at 888-811-9111 #2, and the rep that answers can assist you. Thank you so much for your review and we are very glad you like our products!
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JD
John Drummond
9 months ago
Date of purchase: 08/08/2024
What John Drummond said about Dogtra:
All good
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Kari-CS Manager
Dogtra
9 months ago
Great!! Thanks for your review. We are here if you ever need us.
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Trusted Customer
9 months ago
Date of purchase: 06/08/2024
Pending Not at this point.
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Kari-CS Manager
Dogtra
9 months ago
I'm sorry you were not pleased, please let me know if there is anything specific I can address. Thank you, Kari CSM.
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DG
denise gumbs
Williston
10 months ago
Date of purchase: 06/08/2024
What denise gumbs said about Dogtra:
Poor
Just looks like somebody ran it over with their tire
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Kari-CS Manager
Dogtra
10 months ago
Hi Denise, I am very sorry to hear this. Please give me a call Monday at your earliest convenience, so that I can make this right for you. 888-811-9111 ext. 230 - Kari
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KA
Kathy Allred
Ellerbe, NC
10 months ago
Date of purchase: 06/08/2024
What Kathy Allred said about Dogtra:
I was charged $11.08 for 2nd day shipping, when I inquired about the status of my shipment, they said I chose 3 to 5 day (a cheaper method). Never refunded, apologized to, nothing.
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JM
Jay Mesinger
10 months ago
Date of purchase: 05/08/2024
What Jay Mesinger said about Dogtra:
Very helpful on the phone as I was trying to decide on product
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Kari-CS Manager
Dogtra
10 months ago
Thank you Jay! I am glad to see you are happy with our Customer Service.
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BB
Brittany Breed
10 months ago
Date of purchase: 04/08/2024
What Brittany Breed said about Dogtra:
Great collar!
Amazing! No complains!
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Kari-CS Manager
Dogtra
10 months ago
That's what we like to hear!! Thank you for taking the time to do the review.
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About Dogtra
Astute trainers with proper training tools are the key to unleashing your dog’s potential. For over 30 years, Dogtra has collaborated with industry professionals to create class-leading tools for e-collar training, GPS tracking, and ball training to support dog owners in developing top-notch dogs. Trusted by professional dog trainers, K-9 officers, and hunters, Dogtra enhances your training journey with durable training products, equipped with patented accurate and intuitive control, to ensure the best experience. Join us, and together we can make every dog exceptional. For more information, visit www.dogtra.com.
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1.888.811.9111
12322 Monarch Street, Garden Grove, California, 92841, United States
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About Dogtra
Astute trainers with proper training tools are the key to unleashing your dog’s potential. For over 30 years, Dogtra has collaborated with industry professionals to create class-leading tools for e-collar training, GPS tracking, and ball training to support dog owners in developing top-notch dogs. Trusted by professional dog trainers, K-9 officers, and hunters, Dogtra enhances your training journey with durable training products, equipped with patented accurate and intuitive control, to ensure the best experience. Join us, and together we can make every dog exceptional. For more information, visit www.dogtra.com.