How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Direct2florist UK Reviews

http://www.direct2florist.co.uk/?utm_source=feefo&utm_medium=referral&utm_campaign=review_profile

EXCEPTIONAL

Service

4.8

Product

4.9

497

545

ratings over the past year

Displaying all 33,774 reviews

Trusted Customer

12 years ago

I'm in Australia and flowers were delivered in England so can't say what they looked…

I'm in Australia and flowers were delivered in England so can't say what they looked like. I think they were delivered on time

Product reviews

Date of purchase: 22/12/2013

Trusted Customer

12 years ago

I think your service is good - thank you

Product reviews

Date of purchase: 03/01/2014

Trusted Customer

12 years ago

Fine once payment was soeted out

Product reviews

Date of purchase: 18/12/2013

Trusted Customer

12 years ago

Fine once the payment arrangements were sorted out. Most helpful

Product reviews

Date of purchase: 23/12/2013

Trusted Customer

12 years ago

Don't think anyone could have done better than occasions in Sherborne Dorset. I saw a…

Don't think anyone could have done better than occasions in Sherborne Dorset. I saw a photo and was very pleased, even more so when I was told they lasted 17 days. Will always use direct2again.

Product reviews

Date of purchase: 07/12/2013

Trusted Customer

12 years ago

Excellent website, easy to use and very good service

Product reviews

Date of purchase: 30/12/2013

Trusted Customer

12 years ago

Easy to use web site

Product reviews

Date of purchase: 12/12/2013

Trusted Customer

12 years ago

A very good service will use again.

Product reviews

Date of purchase: 19/11/2013

Trusted Customer

12 years ago

Great service

Product reviews

Date of purchase: 30/11/2013

Trusted Customer

12 years ago

Did not receive an email confirmation of order so was worried.

Direct2florist

Direct2florist UK

12 years ago

thanks for your comments, its disappointing you were not happy with the flowers received. This was in fact a distance delivery to Steeple Bumpstead. On this occasion we contributed extra funds to cover deliver and to ensure a lovely bouquet would be received. Thanks for your comments which have been noted on the system and we apologise for your disappointment Zoe Lee

Product reviews

Date of purchase: 15/01/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Direct2florist UK Reviews

Faith and Flowers, CoventryMore reviews of this productView product websitedidn't see them, they were delivered to a relative weren't for myself

The Flowery, SaltashMore reviews of this productView product websiteno idea what the flowers looked like but recipient seemed delihted

Timperley Florist, TimperleyMore reviews of this productView product websiteThe recipient was very please with the service and the plant

Kayleighs Florist, SuttonMore reviews of this productView product websiteRécipients seemed very pleased but I have not seen the flowers

Occasions, SherborneMore reviews of this productView product websiteAs above. I also use direct to send to the USA and it is just as good in Lincoln Park NewJersey. Very satisfied customer.

Thanks a Bunch, ChesterfieldMore reviews of this productView product websiteThe flowers were beautiful and lasted over 2 weeks.

Nix Flower Studio, TwickenhamMore reviews of this productView product websiteGreat flowers every time, being the other side of the world from my parents it's great to have a reliable florist I can call upon

Rose Petals Florist, CoventryMore reviews of this productView product website

The Floral Box, NuneatonMore reviews of this productView product websiteGreat service

Direct2florist UKMore reviews of this productView product websiteDisappointing flowers not worth what we paid.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?