Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Derek Rose Reviews

https://www.derek-rose.com
Rated
Exceptional

Derek Rose is a British lifestyle brand specialising in luxury nightwear, loungewear, leisurewear, resortwear and underwear.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

598

23

6

6

6

639

ratings over the past year

Displaying all 9,020 reviews
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
Truly excellent and instant contact appreciated regarding purchase.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 20/02/2015
jolly good
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
The return process is not as easy as it is with other luxury online shops.…
The return process is not as easy as it is with other luxury online shops. Furthermore, duties and fees for delivery cannot be recouped for items that are returned. For that reason I will not order...

Read all
Merchant Logo
Derek Rose
Derek Rose
10 years ago
I am sorry for the inconvenience you've suffered around duties. For countries outside the EU, we are not able to refund duties ourselves, as they are paid by the customer directly and not via us. However, you should be able to claim these back yourself via your local customs bureau. I am contacting you by email to follow up on this. Thank you for letting us know about the issue. Kind regards, Fay Baker Customer Services
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
Very nice packaging
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 20/02/2015
Love the service, love the product
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
Extremely fast delivery allthough I ordered them form outside the UK!!
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
Great packing and fast shipping
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
The customer service was excellent , order process easy and delivery was within 24 hours.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
good yet could be more convenient
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 19/02/2015
Service is second to none ,staff are friendly and. Very helpful
Product reviews

0
Share
Not received a review invite?
About Derek Rose
Luxury sleepwear, loungewear, leisurewear, underwear and swimwear for men, women and children. Using only the highest quality fabrics such as micro-modal, pima cotton, pure silk and luxuriously soft cashmere. We understand that your free time is really important to you. Whether it is time spent alone, or with friends and family. We want to help you feel good, look good and make the most of these moments. Understanding and appreciating the value of free time is what we call 𝐹𝑒𝑒𝑙-𝑔𝑜𝑜𝑑 𝐿𝑖𝑣𝑖𝑛𝑔
Read all
08009961995
Victor Mill Worrall Street, Cheshire, CW12 1DT, Cheshire, CONGLETON, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Derek Rose
Luxury sleepwear, loungewear, leisurewear, underwear and swimwear for men, women and children. Using only the highest quality fabrics such as micro-modal, pima cotton, pure silk and luxuriously soft cashmere. We understand that your free time is really important to you. Whether it is time spent alone, or with friends and family. We want to help you feel good, look good and make the most of these moments. Understanding and appreciating the value of free time is what we call 𝐹𝑒𝑒𝑙-𝑔𝑜𝑜𝑑 𝐿𝑖𝑣𝑖𝑛𝑔