Dear customer,
Thank you for sharing your feedback. I am very sorry to hear that you are not fully satisfied with your wallet. Customer satisfaction is our top priority. As leather is a natural product, you should find that it will soften with time and therefore making it easier to remove the cards. If you have any further queries then please do email sales@dents.co.uk where our team will be happy to advise.
Kind regards,
Dents customer service