DEFCON AIRSOFT Reviews

Thanks Defcon for your response. I appreciate the apology regarding the 2 damaged items. That's correct the 2nd damaged item was the TM extended Glock mag - I did repair this on site so that I could use.. (just impatient to use my new toy). It now works absolutely fine however is now a tad scratched up, so out of goodwill it would have been great to still receive a replacement despite me repairing. I do understand that this may be against your T&Cs, however as both the orders I have placed with Defcon have now come with broken items during delivery. Sorry to say but as I'm sure you could appreciate it does make me think twice before ordering again.. might be worth reviewing how some items are packaged for transit. Not trying to be a 'problem customer'.. Defcon provide great customer service.. just ***** for me both my orders so far have been damaged.

Hi Defcon, The Jiffy bag envelope was pretty scuffed up and dirty upon arrival. There was no obvious damage to the TM plastic felxi packaging around the mag.., - however this inst really the material that would really show heavy impact damage if it had taken any. I did contemplate just not using the faulty mag and contacting Defcon for a replacement.. however, as the last broken item I received from Defcon took over a month to replace, I decided to try and repair myself.