Decorative Mirrors Online Reviews

Dear Gilles,Thank you for your review. We are very pleased that the replacement mirror was good and that you are happy with this replacement. Thank you for buying from Decorative Mirrors Online.

Thank you so much for taking the time to give us your feedback. We are so sorry there was a mark on the mirror frame that you received. Just to clarify our returns policy, should there be any fault with the mirror you receive we will collect free of charge and either exchange or refund you. This applies for 28 days and is on production of a photo, showing the damage and, as long as the original packaging is there. The 3 day free return policy relates to, if you just change your mind about the mirror, after receiving it and no longer want it for whatever reason. However, we will collect the mirror for a change of mind up to 28 days after delivery, but there will be a small charge after 3 days. We are sorry if this was not clear on our website. Please do get back in touch if you would like to discuss this matter further.

Thank you so much for taking the time to give us your feedback.We are sorry, that your clear delivery instructions were not followed by Fragilistics Despite all best efforts, occasionally their lovely and normally excellent drivers do not follow the clear instructions given to them, which was what happened in this case. However, we are glad that you now have your mirror and it was kept safe and sound for by your neighbour.

Thank you so much for your lovely review of Decorative Mirrors Online. It was really kind of you to take the time to give us your feedback and to send a photo.The black overmantle mirror looks absolutely fab over your mantlepiece and we are sure you will get a lot of admiring comments on it!