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Dance Direct Reviews

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ratings over the past year

Dance Direct is no longer an active Feefo customer
Displaying all 1,891 reviews
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Trusted Customer
Bath
9 years ago
Date of purchase: 09/03/2016
What Trusted Customer said about Dance Direct:
Very bad experience
We have not received the items we have ordered You have not responded to my calls I have had to order alternative via Amazon I will not use Dance Direct again
Product reviews

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Trusted Customer
9 years ago
Date of purchase: 04/03/2016
Still haven't received order yet. Ordered on 4th March.
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Trusted Customer
9 years ago
Date of purchase: 29/02/2016
Lack of information regarding time scales for delivery.
I have still not received the order so am unable to comment on the quality of the leotard, however the dance show it was needed for has been and gone. There was no information at the time of placing...

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Trusted Customer
Torquay
9 years ago
Date of purchase: 02/03/2016
What Trusted Customer said about Dance Direct:
Order still not received - telephone calls not being answered
I have ordered ballet shoes over the phone on the 1st of March 2016. I was told that delivery would take a maximum of 5 working days. Today, 15th of March 2016, I have still not received my order...

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Trusted Customer
9 years ago
Date of purchase: 02/03/2016
What Trusted Customer said about Dance Direct:
I really had an issue with my order. After more than a week it hadn't been dispatched yet, so I sent an email. An auto response told me they had lots of emails so it would have taken a bit longer to...

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Trusted Customer
9 years ago
Date of purchase: 01/03/2016
What Trusted Customer said about Dance Direct:
I feel very let down as do parents and students.We had to rush round to find 20 costumes
I made an order 2 weeks before needed,as we had a shows over the weekend 11th /12/13 march. I wasn't told there would be a delay. I rang your office on 2 occasions First time to be told I would have...

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Trusted Customer
9 years ago
Date of purchase: 01/03/2016
Ordered 2 weeks ago, still waiting. No information, slow service, very disappointed.
My order has still not arrived after 2 weeks and I've already been sent a feedback survey...something wrong with your system. I also phoned and they were unable to tell me where my order was. Not...

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Trusted Customer
9 years ago
Date of purchase: 01/03/2016
What Trusted Customer said about Dance Direct:
Order not received in 14 days
I have previously ordered thousands of pounds worth of costumes from Dance Direct and I have had brilliant customer service. Unfortunately my last order didn't go so well. On March 1st I ordered...

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Trusted Customer
9 years ago
Date of purchase: 03/03/2016
Delivery is taking over two weeks and still hasn't arrived
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Trusted Customer
northants
9 years ago
Date of purchase: 03/03/2016
What Trusted Customer said about Dance Direct:
poor delivery service
Ordered on 3 rd of march for dance comp on 13th march STILL not received goods very poor service had rung company Twice too
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About Dance Direct
Over the last 15 years Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Born from the belief that dancewear should be more widely available and affordable, the company was founded by two ex-professional ballet dancers who wanted to do something to help struggling dancers. You can’t put a price on passion, but here at Dance Direct we understand how expensive a lifetime of dance can be. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Whether you desire a classic, elegant look, require regulation approved uniforms, or want stunning costumes for shows and performances, we have an exquisite range which is tried and tested by professional dancers of the highest calibre – so you can rest assured that the products you receive are of an exceptional quality, comfort and style: only the best is good enough. From amateur practising, to auditioning, to professional performances, you can trust Dance Direct to be with you every pointe, plié and pirouette along the way!
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Parsonage road, Swindon, Wiltshire, SN3 4RN, United Kingdom
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About Dance Direct
Over the last 15 years Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Born from the belief that dancewear should be more widely available and affordable, the company was founded by two ex-professional ballet dancers who wanted to do something to help struggling dancers. You can’t put a price on passion, but here at Dance Direct we understand how expensive a lifetime of dance can be. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Whether you desire a classic, elegant look, require regulation approved uniforms, or want stunning costumes for shows and performances, we have an exquisite range which is tried and tested by professional dancers of the highest calibre – so you can rest assured that the products you receive are of an exceptional quality, comfort and style: only the best is good enough. From amateur practising, to auditioning, to professional performances, you can trust Dance Direct to be with you every pointe, plié and pirouette along the way!