Curtains Curtains Curtains Reviews

I'm sorry you feel we were unfriendly and our returns policy is poor. If a customer orders curtains they do not like then assuming they are unused and have not been altered we will refund the cost of the curtains and the delivery charge they paid to get the curtains. (This delivery charge refund is only if returned within 14 days) Like with most retailers it is the customers responsibility to pay to return the goods to us. We received these back and refunded you in full. If you think we could have helped you any more then please let us know and we will try to improve our service.

Hello. I'm sorry you are unhappy with our service These were out of stock with the supplier but have come in today so should be with you tomorrow. We did email you just after you had placed your order to advise that they were out of stock and to let us know if you wished to cancel your order and have a refund. I can only assume you did not get the email. Perhaps It went in to your spam folder. We will re word our emails in future so that it requires a response. We will then know that the email has been read.

I''m sorry you think our service is poor. There has been miscommunication between us, as we would never expect people to live with faulty curtains. I shall email you directly.