I was kept informed throughout the order process. The Items arrived well packaged and went up like a dream with no creases. The quality of the fabric and workmanship is excellent. I will certainly...
The service is good but both sets of curtains I purchased were faulty.
I spoke to one of your employees on the phone to explain the faults and all he tried to say was that because they are ready made...
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David Cooper
Curtains Curtains Curtains
10 years ago
We're sorry to hear that the curtains are faulty. You have given the impression through your review that we did not offer to rectify the problem for you but this is not the case.
The person you spoke to did actually offer to repair the curtains or refund the order. He also arranged to collect the curtains (which were picked up yesterday) so that we can repair or replace them for you.
We would never expect a customer to accept faulty or sub standard goods from us and will always offer to refund or rectify any issues. The low price was mentioned in order to explain how sometimes faulty curtains do get through but not as an argument for you having to keep them.
Product reviews
David Cooper
Curtains Curtains Curtains
10 years ago
We have collected the curtains and will rectify the problem for you. We're sorry for any inconvenience caused.
David Cooper
Curtains Curtains Curtains
10 years ago
We have collected the curtains and will rectify the issue for you as soon as possible.
Date of purchase: 22/12/2015
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Curtains Curtains Curtains:
I noticed that on my bank statement you have taken the payment for my curtains but I have not received them or any e mail to say they had been dispatched. I did not expect to get them before Xmas...
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David Cooper
Curtains Curtains Curtains
10 years ago
Hello
I'm sorry you feel the need to complain about our service. As we have discussed these were due to you early this year and will be with you shortly
Trusted Customer
10 years ago
I am very pleased to say that my order has now arrived and the Kingston China Blue curtains are very nice quality and very well made. They will make a nice fresh change for that room for the spring. The little net curtain was just what I wanted too. My previous grumpy review was triggered by an early request for a review long before I could have expected to get the order. It did give me the impression that something had gone wrong. I have CCCs curtains at nearly all our windows now and will certainly order again. I must thank everyone for their help in solving the mystery of the missing order. Nancy Hammond
Product reviews
Date of purchase: 12/12/2015
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Trusted Customer
10 years ago
On time and made to specification. Perfect service
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