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Charles Tyrwhitt Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 90,856 reviews

Trusted Customer

Feefo Verified

13 years ago

i had trouble with the delivery but the service received was fast and thorough. the only…

i had trouble with the delivery but the service received was fast and thorough. the only issue was trying to reply to an email as their system did not allow and each time I had to log as a new fault.

Trusted Customer

13 years ago

I ordered through the internet and dealt with UK customer service. At this stage could not give a score Can we get gift vouchers in AU $ for online shopping

Product reviews

Date of purchase: 11/01/2013

Trusted Customer

Feefo Verified

13 years ago

The quality of the products is not bad and the service was good THOUGH I…

The quality of the products is not bad and the service was good THOUGH I was disappointed by the actual product not being as described. The shirts were not slim at all and actually very big/loose but...

Charles Tyrwhitt Australia

Charles Tyrwhitt

13 years ago

Making sure that our products and their sizes are described as accurately as possible is something that we take very seriously. I am very sorry to hear that you have not found this to be the case. We will be sure to take your comments on board as this will help improve our services for the future. We do try to cater for all sizes with the measurements of each garment being displayed clearly in our sizing guides. I am confident we will be able to exchange your shirt for a better fit and so please feel free to return your purchase back to us.

Product reviews

Date of purchase: 24/01/2013

Trusted Customer

Feefo Verified

13 years ago

Great customer service

Product reviews

Date of purchase: 24/01/2013

Trusted Customer

Feefo Verified

13 years ago

Product reviews

Date of purchase: 24/01/2013

Trusted Customer

Feefo Verified

13 years ago

The postal delivery was slower than predicted - about double the 7 to 10 advised.

Product reviews

Date of purchase: 16/01/2013

Trusted Customer

Feefo Verified

13 years ago

Product reviews

Date of purchase: 17/01/2013

Trusted Customer

Feefo Verified

13 years ago

Excellent quality shirts and price

Product reviews

Date of purchase: 18/01/2013

Trusted Customer

Feefo Verified

13 years ago

Website was easy to navigate but performance was sometimes slow.

Product reviews

Date of purchase: 23/01/2013

Trusted Customer

Feefo Verified

13 years ago

Only reason poor is because Charles Tyrwhitt UK prices (converting to AUD) are cheaper than…

Only reason poor is because Charles Tyrwhitt UK prices (converting to AUD) are cheaper than Australia. Its actually cheaper for me to buy from UK including delivery.

Charles Tyrwhitt Australia

Charles Tyrwhitt

13 years ago

We have worked hard on making a website for our Australian customers to be able to pay in their own currency. This should make it better value for money for you because you avoid any international currency conversion fees from your bank and our delivery charges in AUD are cheaper than in GBP. Of course, if you find it is better for you to purchase from our UK site, then please do so. I will pass your comments on to the Customer Feedback team as they are eager to hear what our customers think of the new site. Thank you for getting in touch.

Product reviews

Date of purchase: 21/01/2013

Trusted Customer

Feefo Verified

13 years ago

Great service provided at all times.

Product reviews

Date of purchase: 23/01/2013

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Charles Tyrwhitt Reviews

Sky & red stripe non-iron classic fit shirtMore reviews of this product (6)View product websitegreat fabric, fit

Multi fine stripe classic shirtMore reviews of this product (6)View product websitegreat fabric, fit

Homerton blue and navy neat check business casual classic fit shirtMore reviews of this product (6)View product websitegreat fabric, fit

Blue end-on-end Winchester extra slim fit shirtMore reviews of this product (2)View product websiteThe cut is not very slim at all which is pretty disappointing. Extra slim would imply that the shirt will not be baggy around the midriff when in actual fact it is very loose.

Bestwood pink hairline non-iron extra slim fit shirtMore reviews of this product (7)View product websiteThe cut is not very slim at all which is pretty disappointing. Extra slim would imply that the shirt will not be baggy around the midriff when in actual fact it is very loose.

Blue multi check washed favourite classic fit shirtMore reviews of this product (3)View product website

Robinson royal and white stripe business casual slim fit shirtMore reviews of this product (22)View product website

Newnham purple puppytooth business casual slim fit shirtMore reviews of this product (13)View product website

Purple and royal gingham check slim fit shirtMore reviews of this product (11)View product website

Royal gingham slim fit shirtMore reviews of this product (188)View product website

Pink and blue gingham check slim fit shirtMore reviews of this product (12)View product website

Blue mini herringbone non-iron classic fit shirtMore reviews of this product (58)View product website

Three pence coin cufflinksMore reviews of this product (1)View product website

Sky, berry and gold check classic fit shirtMore reviews of this product (2)View product website

Red and blue mini grid check classic fit shirtMore reviews of this product (15)View product website

Blue and purple long sleeve soft touch jerseyMore reviews of this product (2)View product website

Blue and green check classic fit shirtMore reviews of this product (2)View product website

Red and royal gingham check classic fit shirtMore reviews of this product (4)View product websiteSee comment on penny loafers

Jermyn St blue and purple stripe slim fit shirtMore reviews of this product (18)View product website

Sky herringbone classic fit shirtMore reviews of this product (157)View product websiteBeautifully textured and excellent quality fabric

Blue Imperial Oxford non-iron slim fit shirtMore reviews of this product (56)View product websiteGood fit, nice material, nice stitching. Have recommended to others.

Woodchester lilac twill puppytooth non-iron slim fit shirtMore reviews of this product (700)View product websiteGood fit, nice material, nice stitching. Have recommended to others.

Classic fit non-iron sky blue stripe twill shirtMore reviews of this product (2,415)View product websiteGood fit, nice material, nice stitching. Have recommended to others.

Lawrence navy Bengal non-iron extra slim fit shirtMore reviews of this product (59)View product website

Black cotton 3 pair pack socksMore reviews of this product (1,002)View product website

White mini herringbone non-iron extra slim fit shirtMore reviews of this product (28)View product website

Lemon washed Oxford shirtMore reviews of this product (177)View product website

Pink stripe washed Oxford shirtMore reviews of this product (31)View product website

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