I took a policy last year and confident I selected not for auto renewal as I don’t often hire a car. I received the an auto renewal on Sunday 19th and have been trying to email to cancel the policy...
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Charli
Cover4Rentals
6 months ago
Hi
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
I can see that this has been resolved.
Kind regards,
Charli
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Trusted Customer
Feefo Verified
7 months ago
Uncontactable!!!
We’re trying to cancel our policy as we no longer need it. Impossible to contact them directly. Filled in two forms online. They’ve now taken €60 from our account 😡. Would not use them again by any...
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Charli
Cover4Rentals
6 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
I can see that this has since been refunded and the issue resolved.
Kind regards,
Charli
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RH
Robert Hasbury
Feefo Verified
7 months ago
What Robert Hasbury said about Cover4Rentals:
Haven't resolved mistake I made in setting up policy, start date incorrect. The system in place didn't fix
Charli
Cover4Rentals
6 months ago
Hi Robert,
Thank you for your feedback, I'm sorry to hear that you were unhappy.
I can see that we did change the start date for you, as requested. Was there anything else for us to correct?
Kind regards,
Charli
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QL
QUILLON LARRATT
Feefo Verified
7 months ago
0
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JB
jose Antonio Martins Batista
Feefo Verified
7 months ago
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Trusted Customer
Feefo Verified
7 months ago
easy to use
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Trusted Customer
Feefo Verified
7 months ago
Quick and easy to use. Good value.
Quick and easy to use. Good value.
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AG
Algis Galatiltis
Feefo Verified
7 months ago
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Trusted Customer
Feefo Verified
7 months ago
It simply works
Simple, it works. I had to claim a refund and it worked well, too.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.