Poor customer service. They did not reply to my email.
I ordered two jackets, both were unwrapped and didn’t smell pleasant.
Short return window.
One jacket didn’t match description or online...
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Date of purchase: 27/04/2026
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LY
Lynne
Feefo Verified
GBR
1 day ago
Recommends
Satisfied with service
What Lynne said about Cotswold Outdoor:
Ordering was easy and i chose to pick my goods up in store.They were delivered a little late,but i was kept updated about when they would be ready to collect.
The staff were knowledgeable and...
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Date of purchase: 29/04/2026
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CJ
C J
Feefo Verified
1 day ago
Recommends
Satisfied with service
Product reviews
Date of purchase: 27/04/2026
0
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Trusted Customer
Feefo Verified
1 day ago
Recommends
Satisfied with service
Product reviews
Date of purchase: 26/04/2026
0
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JN
Jane New
Feefo Verified
1 day ago
Recommends
Satisfied with service
Product reviews
Date of purchase: 01/05/2026
0
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MP
Mandy Pash
Feefo Verified
GBR
1 day ago
Recommends
Satisfied with service
What Mandy Pash said about Cotswold Outdoor:
The sales assistant fetched the shoes for us , said to call her if we needed assistance, then gave us plenty of time to decide on our purchase
Product reviews
Date of purchase: 01/05/2026
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OD
Od
Feefo Verified
GBR
1 day ago
Recommends
Satisfied with service
What Od said about Cotswold Outdoor:
Helpful staff and a great range of hiking and camping items
We believe there’s no substitute for experience. That’s why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe there’s no substitute for experience. That’s why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.