These warm and comfy, softly-padded boots are ideal for swollen or problem feet. The front part of the boot is made from soft, stretchy Elastane which wont put pressure on painful toes, joints or swelling. The back of the boot is made from soft Leather so theyre very supportive around the ankle. Team them with boot-cut trousers or jeans for a stylish, seasonal look.
Boots are a good product .But my subsequent purchase ended up with 2nd choice shoes Karen when i really wanted Sienna which were unavailable. Why advertise them?
Sam Thompson
Cosyfeet
7 years ago
Thank you for your feedback.
We have recently updated the Sienna shoe so the older version has now been discontinued and the New Sienna is available. They look exactly the same but the toe box is now deeper and roomier. We apologise the New Sienna was not offered to you at the time.
If you are not 100% satisfied with a product, for any reason, at any time, you can return it to us for free (within the UK) for an immediate exchange or refund of the cost of the product. We are happy to have them back in exchange with the New Sienna.
Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.
We are sorry you have found this particular style to be unsuitable. We can see you have since retunred this item and exchanged them for an alternative style, we hope you have found them to be more suitable.
Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.
We are sorry to hear that the boots were unsuitable.
With the exception of some of our electrical and mobility products, everything you buy from us is covered by our "No Quibble Money Back Guarantee." This means if youre not 100% satisfied with any product, for any reason, at any time, you can return it to us for free within the UK for an immediate exchange or refund of the purchase price.
Should you require any information or would like any advice on future orders, please do not hesitate to contact our dedicated customer service team who will be more than happy to help you.
As said in the previous post -perfect fit - do not really need the extension straps now. My wife finds it very difficult to get shoes to fit, but after researching, we found by getting the bigger...
I found them uncomfortable and, although a 6 did not fit me, the 6 and a half or seven proved to be too big.
Sam Thompson
Cosyfeet
7 years ago
Thank you for your feedback.
We are sorry to hear you have found this particular style to be unsuitable. Although all of our footwear is the 6E width fitting some styles will accommodate more swelling than others. If you would like to discuss some alternative styles that may be more suitable for you please contact our Customer Services Team and we will be happy to advise.
Once again, we thank you for taking the time to provide some feedback and should you require any further assistance in the future, please do not hesitate to contact us.
Rated 4 stars because I liked the boots but the heel part pressed into my leg.However, my leg is swollen following a knee replacement so probably not the best time to be buying boots!Will probably...
Did not like material used for upper foot part of boot...felt more like slippers! Far too big overall even for my wide feet. Disappointed. Returned.
Sam Thompson
Cosyfeet
7 years ago
Thank you for your feedback.
We are sorry to learn that the Julia Boots were not suitable for you. I can see by our records that we have received the shoes back and a refund will be processed shortly.
At Cosyfeet we do our very best to provide a broad range of wide fitting footwear and other useful products, all manufactured to a high standard. We also pride ourselves in delivering a high degree of customer service.
Should you require any information on future orders, please contact our customer service team who will be more than happy to help you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
